Rukhsar Zafar

Results-driven Senior HR Executive with 3+ years of experience managing end-to-end HR operations for 200+ employees across multiple offices and remote teams. Skilled in recruitment, payroll, employee relations, performance management, HR policy development, and HR analytics. Proven track record of onboarding 25+ employees, reducing time-to-hire by 30%, and contributing to a 25% reduction in operational expenses. Certified HR Professional with additional credentials from Stanford University.

Senior Human Resources Executive at EVERGREEN MARKETING (2023-01 – Present)

• Managed HR operations across two offices and a remote workforce of 200+ employees, ensuring smooth HR processes and compliance with Pakistan labor laws.
• Managed payroll, attendance, leave, and employee records using MS Excel and HR tools, ensuring accurate and timely processing.
• Maintained confidential employee documentation and personnel records, ensuring proper organization, security, and data confidentiality.
• Supported end-to-end recruitment, sourcing, screening, and onboarding 25+ employees, contributing to a 30% reduction in time-to-hire.
• Coordinated onboarding, training, employee engagement, and recognition initiatives to support employee development and workplace culture.
• Handled employee relations, grievances, and conflict resolution, maintaining a positive and productive work environment.
• Coordinated performance evaluations and employee development tracking, supporting performance management and succession planning.
• Assisted in developing and updating HR policies, handbooks, contracts, and other HR documentation in line with Pakistan labor laws.
• Used Excel-based HR analytics and reporting to identify cost-saving opportunities, contributing to a 25% reduction in operational expenses.
• Prepared HR reports and dashboards for management decision-making and workforce planning.
• Collaborated with cross-functional teams using ClickUp and Hubstaff to streamline HR operations and workflow.
• Managed HR-related petty cash, maintaining accurate records and supporting documentation.

Human Resources Intern at DK RECRUITMENT (2022-09 – 2022-12)

• Screened 300–350 resumes weekly to identify top talent for open positions.
• Scheduled and coordinated 50 interviews per month, ensuring smooth logistics.
• Maintained employee database for 500+ staff, including contact and employment records.
• Achieved 95% interview attendance through proactive candidate follow-up.

Sales Executive & Stock In charge at MASTER TILES & CERAMICS Ltd. (2021-02 – 2022-09)

• Met with 50 clients weekly to discuss product offerings and address their needs.
• Presented products during sales visits, achieving a 25% increase in sales conversion.
• Maintained accurate records of client interactions and processed 30 orders daily.
• Attended 5 trade exhibitions to stay updated on industry trends and expand networks.
• Updated inventory daily, tracking 100 purchases and 75 bookings accurately.

Bachelors in Public Administration – VIRTUAL UNIVERSITY OF PAKISTAN