Saba Nawaz

Customer-focused professional with 3 years of experience in customer service, calling, and customer handling. Skilled in inbound and outbound calls, complaint resolution, clear communication, and maintaining professional relationships with customers. Seeking an opportunity to contribute to a professional organization and grow my career.

Customer Service / Calling Agent at Ghulam Nabi Enterprises

• Handled inbound and outbound customer calls.
• Assisted customers with queries, concerns, and service-related issues.
• Handled customer complaints professionally and worked toward suitable solutions.
• Maintained polite, clear, and professional communication with customers.

Brand Ambassador at Carrefour Mart

• Dealt with customers and provided accurate product information.
• Maintained professional customer communication and positive customer experience.
• Supported brand promotion and customer engagement.

F.Sc. in Pre-Medical – B.I.S.E. Faisalabad (2020)

Matriculation – B.I.S.E. Faisalabad (2018)