Sehrish Shahid

Strategic and results-driven Human Resource professional with 10+ years of diverse experience and 5+ years of progressive expertise in HR leadership, currently serving as a Senior HR Manager. Demonstrated success in managing the full employee lifecycle, including talent acquisition, performance management, employee engagement, and organizational development. Holding a Master's in Human Resource Management with Gold Medal & Chancellor's Honor Roll distinction, reflecting strong analytical, research, and strategic capabilities.

Skilled in aligning HR strategies with business objectives, leveraging HR analytics, and implementing data-driven solutions to enhance workforce performance and organizational effectiveness. Known for building scalable HR frameworks, improving employee engagement, and driving cultural transformation in fast-paced environments across Pakistan, USA & Canadian Operations. A proactive HR Professional with the ability to influence leadership, optimize processes, and deliver measurable business impact.

Forward-thinking Senior Manager adept at managing teams of 150-250 employees with 30 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Senior Manager HR at Millennium Medical Billing (PAK & USA) (2023-12 – Present)

• Led full-cycle talent acquisition for 30–50 monthly positions, reducing time-to-hire by an estimated 25–30% through optimized sourcing and streamlined selection processes.
• Designed and executed structured onboarding programs, improving new hire retention within the first 90 days by approximately 28%.
• Delivered comprehensive orientation and induction sessions, accelerating new employee productivity by 40% within initial onboarding cycles.
• Developed and standardized HR documentation (Employee Handbook, SOPs, policies), ensuring 100% compliance with labor laws and internal governance standards for both Pakistan and USA Operations accordingly.
• Enforced HR policies across departments, reducing policy deviations and disciplinary cases by an estimated 15–20%.
• Implemented monthly performance management cycles for averagely 30 employees, strengthening goal alignment and improving overall performance outcomes.
• Mentored employees through structured feedback and career development plans, contributing to a 15% improvement in employee engagement and retention.
• Managed employee relations and resolved workplace conflicts with a 90%+ conflict resolution success rate, maintaining a positive and productive work environment.
• Coached 10+ Operational line managers on performance management and leadership practices, improving team productivity and managerial effectiveness.
• Conducted Training Needs Analysis (TNA) and deployed targeted development programs, addressing key skill gaps across departments.
• Represented the organization at job fairs and recruitment drives, increasing talent pipeline strength and improving employer brand visibility.
• Drafted and managed 100+ HR documents quaterly (contracts, offers, certifications), ensuring accuracy, consistency, and legal compliance.
• Managed HRIS and confidential employee data for 150-250 employees, ensuring 100% data integrity and strict confidentiality standards.
• Conducted compensation benchmarking and market analysis, ensuring competitive salary structures and performance-based reward alignment with industry standards.
• Ran U.S. payroll via ADP for $40,000+ semi-monthly and $600,000+ annually, maintaining 99%+ accuracy, full compliance, and timely disbursement.
• Administered AFLAC, 401K Matching benefits for U.S. employees, overseeing enrollment, claims coordination, and employee support, enhancing benefits utilization and satisfaction.

HR Executive at Canada Prime Immigration & Marketing (PAK & Canada) (2021-02 – 2023-11)

• Handled Pakistan payroll operations, ensuring compliance with local labor laws, tax regulations, and internal controls.
• Supervised HR operations including recruitment drives, employee lifecycle events, and separations, ensuring smooth and compliant HR processes.
• Championed HR technology implementation and process improvements, increasing operational efficiency and reducing manual workload.
• Acted as a strategic HR partner to leadership, ensuring alignment of HR initiatives with business goals and organizational growth plans.
• Led strategic meetings with senior management, delivering HR insights, workforce analytics, and actionable recommendations to support decision-making.
• Trained and mentored HR team members, enhancing capabilities in recruitment, compliance, and employee relations, and building a high-performing HR function.
• Managed end-to-end recruitment processes, including sourcing, screening, interviewing, and onboarding, enhancing candidate experience by 50 % and improving hiring efficiency.
• Streamlined onboarding and induction processes, enabling smooth employee integration and early-stage productivity.
• Maintained accurate attendance, leave management, and HR records, supporting payroll processes and ensuring timely and error-free transactions.
• Ensured compliance with employment laws, including equal opportunity and antidiscrimination policies, minimizing legal risks and strengthening HR governance.
• Partnered with HR management to manage employee grievances and workplace investigations, ensuring fair, consistent, and policy-aligned resolutions.
• Supported performance management processes by assisting managers with appraisals, feedback sessions, and performance improvement initiatives.
• Coordinated learning and development programs aligned with organizational goals within teams.
• Supported in strengthening employer branding and talent pipeline development.
• Drafted and managed HR documentation (contracts, offer letters, certificates, official correspondence), ensuring compliance and professional communication.
• Maintained and safeguarded confidential employee data, ensuring accuracy, integrity, and secure access within HR systems.
• Provided administrative support to a team of 20+ employees, including calendar management, expense reporting, and meeting coordination.
• Assisted in onboarding new employees, facilitating orientation sessions and ensuring compliance with company policies.

Academic Counsellor / International Online Educator / Virtual Assistant / Mentoring & Coaching at Early Career - Various Organizations

Additional Professional Experience (Early Career)

• Provided student counseling for international admissions and visa pathways
• Guided applicants through documentation, eligibility, and program selection
• Developed strong stakeholder communication and advisory skills
• Delivered online instruction and mentoring for international learners
• Designed learning content and supported academic development
• Managed scheduling, coordination, documentation, and communication tasks
• Supported operational efficiency in remote environments
• Provided academic and career guidance to undergraduate and graduate students

Master of Human Resources Management in Human Resources Management – SZABIST University - Islamabad Campus (2024-06 – 2025-07)

Master of Arts in Teacher Education – Allama Iqbal University, Islamabad, Pakistan (2019 – 2021)

Master of Science in Biology – University of PMAS - Arid Agriculture, Main Campus, Rawalpindi, Pakistan (2015 – 2017)