Shayan Mujtaba

Tech-Savvy Professional with hands-on experience in Digital Marketing, Operations, and Logistics management. Helped businesses achieve their major goals like setting up online stores, increasing brand awareness, increasing sales through paid promotion, ranking higher on search engines. I also have extensive experience managing day-to-day business operations, handling direct client communication, business account bookkeeping, and managing inventory or stock for my clients.

Head Operations Manager at Happy Events (2024-01 – Present)

Oversee daily business operation and business staff coordination. Manage order processing as well as logistics and stock control. Handle business bookkeeping.

• Improved daily business operations by ensuring staff tasks were completed on time and correctly.
• Strengthened client and staff communication achieving better coordination and customer experience.
• Maintained accurate bookkeeping resulting in accurate profit tracking and on-time payments.
• Improved logistics and inventory control resulting in required equipment to be always available and collected by the staff when needed.

Digital Marketing at Happy Events (2023-01 – 2024-12)

Manage company social media accounts. Manage Google Ads and PPC advertising campaigns. Conduct keyword research and competitor research. Perform on-page SEO for company website.

• Increased brand awareness by creating and posting events video edits and collabing with clients on social media platforms.
• Increased sales and decreased cost per click by targeting the right audience through google ads and PPC campaigns.
• Grabbed competitors' audience by implementing relevant keywords and creating good backlinks.
• Improved website visibility on google by applying good SEO practices on company website.

Digital Marketing at iTech POS (2021-01 – 2023-12)

Manage company and clients social media accounts. Manage Google Ads and PPC advertising campaigns for company and clients. Conduct keyword research and competitor research. Perform on-page SEO for company and client websites.

• Designed engaging social media posts for company and client platforms increasing brand awareness.
• Decreased overall cost per click and increased ROI by creating well optimized google ads and PPC campaigns.
• Improved website visibility on google by applying good SEO practices on company and client websites and setting up google my business accounts resulting in #1 rank for multiple keywords on google.

WordPress & WooCommerce Developer at iTech POS (2019-01 – 2021-12)

Creating and managing websites and hosting for clients and company. Creating and managing POS software, mobile apps and databases. Training client staff on using POS software and hardware as well as managing and fulfilling mobile app orders. Integrating sales reporting APIs with POS software, mobile apps, and websites. Set up and maintained centralized SQL and NoSQL databases for POS software and mobile apps.

• Supported POS software and hardware issues for clients.
• Resolved SQL database errors and implemented fixes.
• Migrated SQL databases to NoSQL databases.
• Trained client employees on software and hardware usage.
• Built and maintained company websites, client websites and online stores.
• Developed personalized mobile apps for restaurant clients.
• Developed a centralized reporting system that compiled client sales data from multiple platforms into a single location.

Basic - SSC in Computer Sciences – BMI School & College (2019-01 – 2020-12)

Higher - SSC in Computer Sciences – Roots School & College (2021-01 – 2022-12)

Undergraduate Program in Computer Science – VU (2022-01)