Roheena Abid
Operational Manager
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About
To work in a well-established and well reputed organization where I can utilize my skills and professional abilities as a contribution towards the development of the organization. I enjoy a challenging work environment, working effectively both individually and as part of a team, demonstrating lateral thinking and taking on responsibilities. My aim is to obtain a position that will enhance my career.
Moreover, I wish to utilize skills already acquired such as people management, data analysis and strong communication, whilst further building on them and learning new skills.
Experience
Operational Manager - HITEC
(2023-10 - 2026-08)
- Manage daily task and official work
- Manage field visit with Director Academics in Schools and colleges branches
- Organize events in schools and colleges and provide facilities events
- Manage procurements of school and college
- Help the Audit team to conduct audit smoothly
- Help human resource department in hiring process
- Receive visitors and brief about HITEC schools and colleges progress
Assistant Manager Admin - HITEC
(2021-08 - 2023-09)
- Greet guests and receives deliveries
- Coordinating the maintence of the building
- Manage and review all vendor contracts, commitments and invoices
- Manage cost estimates and work plan for project and other departments as needed
Human Resource Manager and Front desk officer - Buzzwartech
(2018-06 - 2021-06)
- Hire and Recruit new staff according to company demand
- Creating job description
- Provide training and development to newly hire staff
- Help the management to design the workplace policies
- Conduct performance reviews and providing feedback to employees
- Managing compensation and benefits
- Manage employee payroll and other benefits
Front Desk Officer - Buzzwartech
(2016-11 - 2018-06)
- Greet visitors and directed to appropriate department
- Answer phones calls and messages
- Addressing Customer inquiries andproviding correct information
- Providing administrative support to Human resource department
- Scheduling appointments and calendars for staff
Customer Support - Cab call private limited
(2012-01 - 2014-03)
- Take calls and entre data into portal
- Answers on the e-mail
- Assist newly hire employee during training session
Branch Manager - Building Resources Across Communities (INGO)
(2010-09 - 2012-10)
- Visit and verify the new clients
- Check their enterprise
- Provide necessary training regarding enterprise
- Evaluate the loan amount and burrower need
- Issue loan to members
- Conduct training sections for new members
Area Manager - Building Resources Across Communities (INGO)
(2012-10 - 2016-10)
- Field visit of different branches
- Check the enterprise of member
- Issue loan and different products
- Evaluate the performance of different branches
- Conduct training of new branch managers
Education
Master - International Relation - NUML University (2012)
B.A - Applied Psychology - Punjab University (2010)
F.A - Psychology, English literature - Federal Board (2006)
Matric - Arts - Rawalpindi Board (2004)
