Shixa Khan

Dedicated and detail-oriented professional with experience in retail operations, customer service, store management, and social media support. Passionate about delivering excellent customer experiences and contributing to the growth and success of the organization.

Cashier - Clothing Brand

• Handle cash and card payments accurately.
• Assist customers with billing and inquiries.
• Maintain daily cash records and provide excellent customer service.

Sales Associate - Outfitters

Duration: 1 Year

• Assisted customers with product selection.
• Achieved sales targets through excellent customer service.
• Maintained store presentation and handled customer queries professionally.

Assistant Manager - PC Premium Creation (Perfume Brand)

Duration: 1.5 Year

• Managed daily store operations.
• Supervised staff and assisted with customer service.
• Handled inventory and coordinated sales activities.
• Resolved customer concerns and ensured smooth operations.

Social Media & Customer Support

• Handled customer inquiries and communicated with customers through social media platforms.
• Responded to customer messages, provided product information, and assisted with their queries.
• Managed content uploading for a brand, including posts, stories, captions, and promotional content.
• Maintained regular and organized social media updates according to the brand's requirements.

Matric

Intermediate