Sufiyan Waseem

Safety-driven ramp operations leader with 5+ years across aviation ground handling, rail transit operations and construction environments. Experienced in coordinating below-wing turnaround activity, leading 12–15 staff, maintaining 95%+ on-time performance, and driving a zero-incident safety culture through briefings, hazard reporting, and strict SOP adherence. MSc Supply Chain Management with NEBOSH IGC, IOSH Managing Safely, and ISO 9001—bringing calm decision-making and close attention to detail in time-critical operations.

Turnaround Coordinator (Voluntarily Shadowing) at Menzies Aviation (2025 – 2026)

• Performing FOD checks, stand guidance for aircraft.
• Coordinating with all departments to ensure all necessary ground staff are on time to service the aircraft within the scheduled time.
• Serving as a central point of communication between staff, clients, and management, effectively relaying information and resolving any issues that arise.
• Coordinated with airport authorities and service providers.

Lead Ramp Agent at Menzies Aviation (2024 – 2026)

Coordinate safe loading/unloading and turnaround activity for 4+ flights per day, acting as the focal point between ramp, baggage, and flight crews to ensure safe, smooth departures.

• Lead and allocate 12–15 staff across busy shifts, delivering 95%+ on-time performance through proactive briefings, clear communication, and rapid issue escalation.
• Reduced turnaround delays by 12% and ramp incidents by 15% by strengthening pre-task briefings, hazard identification, and consistent SOP discipline.
• Carry out airside inspections around aircraft contact points; operate hi-loaders, belt loaders, and tugs, maintaining safe working practices and equipment awareness in restricted areas.
• Maintain compliance awareness for dangerous goods (DGR) handling discipline and submit accurate safety/operational reports in line with required standards.

Station Manager & Trainer at Orange Line Metro Rail (2020 – 2022)

Managed station operations for 10,000+ passengers/day, supervising 20+ staff and sustaining zero major incidents through rigorous safety planning and compliance.

• Implemented safety plans, permit approvals and maintenance protocols; improved safety audit scores by 18% and delivered projects on time and within budget.
• Trained staff on HMI systems and emergency procedures, improving response times by 20% and strengthening calm, structured incident management.

Site Supervisor at Createch Engineers (2019– 2020)

Supervised daily site activity, coordinating labor, materials and equipment to meet milestones while maintaining strong safety standards.

• Implemented inventory controls and quality assurance measures to reduce waste and improve compliance.
• Liaised with contractors and stakeholders to resolve technical issues and maintain the quality of delivery.

MSc in Supply Chain Management – Anglia Ruskin University (2022– 2023)

BSc in Transportation Engineering – University of Engineering & Technology (2014– 2018)