Sufyan Murtaza

Motivated and adaptable professional with 3+ years of experience serving international clients through freelance and e-commerce work. Runs an online store from product listing to customer support, with hands-on experience in digital sales, client communication, and building customer trust from the ground up. Confident using modern AI tools to work efficiently, solve problems, and deliver results quickly.

Founder & Store Manager - Crochet Island (Etsy Store)

(2026-01)

• Launched and manage an online store selling digital crochet pattern products to customers worldwide.
• Own end-to-end sales operations: product listings, pricing, promotions, and customer inquiries.
• Handle customer service directly — responding to buyer questions and resolving issues to maintain strong ratings.
• Lead marketing efforts across Instagram, TikTok, and YouTube Shorts to grow store visibility and sales.
• Coordinate with a partner pattern designer to keep product quality and delivery on track.

Freelance Digital Services Provider - Freelancer.com

(2023-01 - 2025-12)

• Completed 100+ projects for international clients, including graphic design, video editing, vector logos, social media ads, and websites.
• Managed the full client relationship — from first inquiry and quoting to delivery and follow-up — earning repeat business.
• Communicated daily in English with clients from different countries, understanding needs and negotiating scope and pricing.

Course Creator & Seller - Self-Employed — YouTube

(2025-01)

• Independently created, recorded, and marketed a complete Blender 3D character animation course.
• Sold the course and a companion 3D asset pack directly to customers worldwide, handling the full sales cycle from promotion to after-sales support.

Intermediate (HSC) - Karachi Board / SSAT DEGREE COLLEGE (2026-01)