Sufyan Safdar

I seek a challenging assignment in an organization that will utilize my knowledge and experience. My aim is to contribute to the objectives of the organization and to grow with it. Having experience in the fields of competition, I can be sure of my commitments towards the Company which will endeavour foremost in achieving goals.

Restaurant Manager - Wrap Master - Mirpur Azad Kashmir Branch

(2025-01)

• Operational Management: Overseeing daily Front of House (FOH) and Back of House (BOH) operations, ensuring seamless service and cleanliness in all areas.
• Financial Control: Managing budgeting, forecasting, and expense tracking to maximize profitability, reducing waste and controlling food/labour costs.
• Compliance & Safety: Maintaining health, hygiene, and safety standards, including food safety regulations (HACCP), and ensuring all staff follow protocols.
• Team Leadership: Recruiting, training, supervising, and scheduling staff, conducting pre-shift meetings to communicate daily goals and special events.
• Customer Experience: Handling guest complaints, building loyalty, and maintaining high service standards to improve online reviews and repeat business.
• Inventory Control: Managing stock levels, conducting inventory audits, and ordering supplies to prevent shortages while minimising waste.
• Security: Implementing security procedures to protect company assets, staff, and guests.

Restaurant Manager - Marhaba Arab Restaurant - Lanzhou, China

(2024-01 - 2025-01)

• Operational Management: Overseeing daily Front of House (FOH) and Back of House (BOH) operations, ensuring seamless service and cleanliness in all areas.
• Financial Control: Managing budgeting, forecasting, and expense tracking to maximize profitability, reducing waste and controlling food/labour costs.
• Compliance & Safety: Maintaining health, hygiene, and safety standards, including food safety regulations (HACCP), and ensuring all staff follow protocols.
• Team Leadership: Recruiting, training, supervising, and scheduling staff, conducting pre-shift meetings to communicate daily goals and special events.
• Customer Experience: Handling guest complaints, building loyalty, and maintaining high service standards to improve online reviews and repeat business.
• Inventory Control: Managing stock levels, conducting inventory audits, and ordering supplies to prevent shortages while minimising waste.
• Security: Implementing security procedures to protect company assets, staff, and guests.

Stenographer / Computer Operator - Municipal Committee Barnala - Azad Kashmir, Pakistan

(2021-01 - 2024-01)

• Dictation and Transcription: Taking dictation (often 100+ words per minute) during meetings, interviews, or office proceedings and transcribing them into accurate, formatted documents.
• Office Correspondence: Preparing and typing letters, reports, memos, and emails, often handling confidential information.
• Administrative Support: Managing schedules, booking appointments, arranging meetings, and organising travel itineraries.
• Documentation and Record Maintenance: Filing, updating, and managing records, ensuring files are easily accessible for reference.
• Data Entry: Maintaining computerised databases and generating reports as needed.
• Communication and Liaison: Interacting with other departments and external stakeholders on behalf of the supervisor.

CRO / Computer Operator - Allied School Barnala - Azad Kashmir, Pakistan

(2014-01 - 2021-01)

• Admission Management: Overseeing the entire admission process, including handling inquiries, processing enrolments, and issuing admission slips.
• Record Maintenance: Maintaining accurate, up-to-date files, software records, and databases for enrolled students.
• Parent/Guardian Liaison: Building strong, positive relationships with parents to ensure satisfaction and address concerns.
• Fee Administration: Following up with parents or guardians regarding fee payments and maintaining records of defaulters.
• Administrative Support: Managing teacher short leaves, ensuring proper documentation (signatures from coordinators/principals), and issuing short leave slips to students.
• Public Relations: Representing the school to the community and fostering a welcoming environment.

Bachelor of Commerce - University of Gujrat (2014-01)

I.Com - BISE Mirpur AJK (2010-01)

Matriculation - BISE Mirpur AJK (2007-01)