Daud Khan

Results-driven Restaurant & Hospitality Manager with 4+ years of progressive experience leading multi-branch operations across high-volume restaurant and café environments. Proven ability to manage teams of up to 17, drive cost efficiency, and deliver exceptional customer experiences. Track record of P&L oversight, vendor negotiation, inventory optimization, and data-driven decision-making.

Immediately available and eager to bring operational excellence to a forward-thinking hospitality organization.

Café Manager - Crusteez - Phase 7 DHA-2, Korang Town & F10/2, Rawalpindi / Islamabad

(2025-01 - 2026-02)

• Directed daily operations across four café branches sequentially, managing 11-person teams per location while maintaining consistent service standards and profitability.
• Built and maintained a comprehensive inventory management system, reducing waste and ensuring optimal stock levels at all times.
• Conducted daily cash reconciliation and maintained meticulous P&L records, contributing to a reduction in financial discrepancies and stronger cost-control decisions.
• Analyzed sales performance data using AI-driven tools to identify trends, optimize product offerings, and inform strategic decisions.
• Coordinated product returns and replacement records, ensuring seamless supply chain continuity across all locations.

General Manager - NYP (New Yorker Pizza) - Qasim Market & Commercial Market, Rawalpindi

(2020-11 - 2023-08)

• Simultaneously led two high-volume pizza restaurant branches with a combined workforce of 17 employees, overseeing all aspects of daily operations.
• Developed competitive salary structures, managed payroll processing, and optimized staff scheduling to reduce labor costs while maintaining service quality.
• Negotiated favorable terms with key vendors, ensuring timely supply delivery and reducing procurement costs by maintaining strong supplier relationships.
• Implemented inventory controls that minimized stock discrepancies and streamlined procurement cycles across both locations.
• Ensured full compliance with food safety regulations and company standards; trained and evaluated staff to maintain high performance benchmarks.

BS - International Relations - Poonch University, Rawalakot, Azad Kashmir (2021-10 - 2022-11)

Intermediate - Superior Group of Colleges, Chakri Road Campus, Rawalpindi (2019 - 2020)