Sumaira Sumaira

Motivated Information Technology undergraduate with hands-on experience in front-end web development and customer-facing roles. Skilled in building responsive, user-friendly websites using HTML, CSS, JavaScript, and WordPress, with a working knowledge of MySQL and relational databases. A strong communicator and fast learner, eager to contribute to a collaborative development team and grow as a professional web developer.

Shopify Store Manager - Private Client — Perfume & Bakhoor Store (Shopify)

Managed the full Shopify storefront for a private client's perfume and bakhoor business, overseeing day-to-day store operations for 8 months.

• Tracked and managed product inventory, ensuring accurate stock levels across the perfume and bakhoor catalog.
• Uploaded new products with descriptions, images, and variants, keeping listings accurate and up to date.
• Set and adjusted product pricing based on market research and margin considerations.

Sales Representative - GTS (Global Tech Solutions)

(2023-01)

• Handled inbound and outbound customer calls, delivering consistent sales performance.
• Maintained detailed records of customer interactions using CRM tools.
• Achieved monthly sales targets through effective persuasion and follow-up.
• Collaborated with team leads to resolve escalated customer concerns efficiently.

B.Sc. - Information Technology - Shaheed Benazir Bhutto University, Karachi (2022-01)