Senior AI Product Manager / Scrum Master / Salesforce PM - Digital Realty UK (IBEX) - Remote
(2025-10 - 2026-04)
Owned the roadmap for a Salesforce Experience Cloud platform supporting enterprise partner onboarding, deal registration, support, and partner lifecycle management.
- Led product discovery with executives, sales, engineering, and partner operations to define customer-centric product requirements.
- Prioritized roadmap initiatives using customer value, business impact, and technical feasibility.
- Managed cross-functional engineering teams across Product, UX, QA, Salesforce, and DevOps.
- Delivered enterprise capabilities including Partner Portal, SPIFF, Account Plans, DocuSign, Marketo, and Case Management.
- Designed release governance, UAT strategy, and go-live planning that significantly improved release quality.
- Introduced AI-assisted workflows using LLMs for documentation, release notes, user stories, and stakeholder communication.
- Coordinated global stakeholders across UK, US, and offshore teams.
Senior Project / Product Manager - ByteCorp Inc - Karachi
(2024-09 - 2025-05)
Led SaaS product delivery for web and mobile platforms.
- Defined product backlog and sprint priorities.
- Worked directly with customers and engineering to translate business problems into scalable software solutions.
- Established Agile delivery governance and product metrics.
- Improved planning efficiency using AI-assisted documentation.
Scrum Master (Product Delivery Manager) - Small World Financial Services
(2024-02 - 2024-07)
Partnered closely with Product Owners to define and prioritize the roadmap for cross-border remittance and digital payment products. Managed Agile delivery for payment platform enhancements supporting international money transfers across web and mobile channels.
- Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement.
- Collaborated with engineering teams to deliver features across the end-to-end payment transaction lifecycle, including payment initiation, authorization, processing, settlement, reconciliation, and transaction tracking.
- Coordinated with business stakeholders to refine requirements for payment gateway integrations and financial transaction workflows.
- Worked alongside compliance and security teams to ensure product releases aligned with AML, KYC, PCI DSS, and internal security standards.
- Supported the delivery of integrations with banking partners, remittance providers, and payment processors through REST APIs and secure financial messaging.
- Validated user stories and acceptance criteria for payment processing, beneficiary management, exchange rate handling, transaction history, and customer notifications.
- Partnered with QA teams to validate financial transaction flows, regression testing, and release readiness for customer-facing payment products.
- Monitored sprint velocity, delivery metrics, production issues, and release risks while ensuring predictable product delivery.
- Led stakeholder demonstrations and product showcases for business teams, ensuring alignment with customer expectations and regulatory requirements.
- Collaborated with cross-functional teams including Engineering, QA, Product, Compliance, Risk, Operations, and Customer Support to deliver high-quality financial products.
Senior Scrum Master/ Technical Project Manager (Contract) - Shahtez Software Solutions - Remote
(2022-11 - 2023-01)
Directed Agile delivery for enterprise software initiatives while partnering with Product Owners and the CTO on roadmap execution.
- Led backlog management, stakeholder communication, sprint planning, and cross-functional collaboration across engineering and design teams.
Senior Scrum Master - Intelligenes
(2022-01 - 2022-10)
- Team members' coaching, and mentoring.
- Host daily stand-ups, retros, sprint planning including other scrum events.
- Managing projects on Azure DevOps and teams.
- Managing backlog items.
- OKRs-based performance management.
- Tracking & managing repositories on Azure DevOps.
- By using Agile methodologies, ensure quality delivery of projects within the allocated timeline.
- Manage end-to-end project management activities.
- Manage clients/ stakeholders, using Jira & Basecamp.
- Manage daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Project Manager & Lead QA Engineer - Celeritas Digital
(2019-11 - 2021-11)
- Implemented the methodologies of PMI's processes in Agile.
- Developed, a project charter, project schedule, carry out risk assessments, prepared risk registers.
- Make sure that all the aims of the project are met while assuring the project is within triple constraints (scope, time, and cost).
- Worked in an Agile development environment with frequently changing requirements.
- Handled a team and supervised their work in the quality assurance department.
- Coordinate with technical teams, business users, and vendors and arrange the meeting when required.
- Perform Black Box, Stress, and Performance Testing.
- Experience with SQL concerning writing and understanding queries and procedures.
- Provide reports and status dashboards to management.
- Performed testing on multiple web applications & desktop applications.
- Performed testing on multiple native and hybrid applications.
- Performed security & vulnerability testing on multiple projects.
Business Analyst & SQA - Information Systems Associates Ltd.
(2019-01 - 2019-11)
- Testing of Web Applications & Odoo functional.
- Good Hands-on Smoke, Regression, Alpha & Beta Testing.
- Knowledge and Hands on regarding Bug Life cycle Reporting.
- Good at generating Test cases.
- Engaged in business analysis, planning, business requirement elicitation, and documentation.
- Prepared business models, and flowcharts.
- Involved in developing user stories and delivering them to development teams.
- Performed a gap analysis of the products with the industry standards.
- Prioritization of the requirements based on customer feedback and management on TRELLO.
- Involved in delivering sprint-wise demos to the customers (local/international).
- Look after social media marketing activities including designs and content.
Quality Assurance Officer - Amanrasoft
(2018-04 - 2018-12)
- Prepare Test Plans and Test scenarios.
- Test Case writing and execution log maintenance.
- Test Sheet and Bug Sheet preparation.
- Used different tools for testing, including blaze meter, Wave, etc.
- Responsiveness checking of websites.
- Bug finding and reporting.
- Used Trello for Bug reported.
- Web testing methodologies implemented.
Software Quality Assurance - Vortechs Innovations
(2017-01 - 2018-04)
- Gather user requirements for the technical team when assigned to a specific project.
- Good interpersonal skills and work with the project team to investigate or clarify issues.
- Develop, maintain and implement test plans and test cases to cover functional specifications.
- JIRA for bug tracking and reporting defects.
- Coordinate with clients & communicate to develop.
