Syed Usama Haider

Technical Project Manager with 10+ years delivering web, mobile, and SaaS platforms across healthcare, fintech, and EdTech domains combining hands-on technical fluency with full ownership of delivery, roadmap, and stakeholder management. Currently own delivery and roadmap prioritization for 11 concurrent enterprise client engagements (7 managed hands-on), having taken 14 clinical studies from requirements through production deployment while safeguarding 1.5M+ patient records. Directly involved in architecture decisions, technical design reviews, and sprint-level technical trade-offs, not just scheduling and status reporting while owning requirement discovery, backlog prioritization, risk management, and compliance-driven delivery (HIPAA, GDPR, 21 CFR Part 11) for globally distributed engineering teams.

Equally comfortable running a scrum ceremony or sitting in on a code review, which makes for faster decisions and fewer handoff delays between engineering and the business.

Director of Engineering — Technical Project & Product Roadmap Ownership at Delve Health (2022-12 – 2026-05)

• Own delivery and technical roadmap prioritization for 11 concurrent enterprise client engagements (7 managed through direct, hands-on client relationships), taking 14 clinical studies from requirement discovery through production deployment over 2–4 year engagement lifecycles.
• Sit directly in architecture decisions, technical design reviews, and code quality governance alongside the engineering team, rather than delegating technical trade-offs — keeping delivery plans grounded in what's buildable.
• Partner directly with sponsors and stakeholders on requirement discovery, backlog prioritization, and milestone planning, balancing competing priorities across simultaneously running studies.
• Scale delivery to support platforms serving up to 1,300 active users per study and safeguarding 1.5M+ patient data records (excluding managerial data), across daily, hourly, and monthly backup cycles with defined retention policies.
• Own compliance and audit readiness across all client engagements, enforcing HIPAA, GDPR, 21 CFR Part 11, and Good Clinical Practice (GCP) standards throughout the delivery lifecycle, including root-cause analysis and resolution of 2 quality incidents through formal Corrective and Preventive Action (CAPA) processes.
• Direct a globally distributed engineering team spanning CST, Egypt, Bangladesh, Pakistan, Saudi Arabia, and Canada time zones, including developers, data scientists, and manual/automation QA, while coordinating with clients across Central, Pacific, and Middle Eastern time zones.
• Built engineering standards, SOPs, and delivery governance that sustained predictable, on-time delivery across 14 concurrently and sequentially managed studies.
• Key Impact: Grew and retained 11 client relationships (7 direct) with zero critical compliance findings across HIPAA/GDPR/21 CFR Part 11/GCP audits; scaled delivery to 1,300 peak active users and 1.5M+ records per study without service disruption.

System Architect — Delivery & Solution Planning at Delve Health (2021-02 – 2022-12)

• Owned the product development lifecycle from requirement analysis through deployment, ahead of stepping into the Director of Engineering role.
• Acted as the primary bridge between stakeholders, engineering teams, and clients, resolving solution-design questions ahead of build.
• Delivered on-time, requirement-aligned releases that became the foundation for the platform's later multi-client scale-up.

Project Manager at CFE Group of Colleges (2018-06 – 2021-02)

• Ran simultaneous delivery of three institutional products for a college group serving roughly 5,000 active students per year across multiple courses and degrees: a university HRMS, digitized academic/financial operations, and an e-learning platform — leading an in-house team of 5+ (senior developers, interns, a QA engineer, and a wireframe/UX designer) based in Pakistan.
• Delivered an HRMS covering attendance, user profiling, documents, timeslots, shifts, and university-wide RBAC, supporting 300+ employees.
• Digitized enquiries, admissions, and accounts workflows — installments, carry-forwards, adjustments, fines, outstanding balances, and expense management — replacing manual, paper-based processes.
• Shipped a Zoom/Meet-integrated e-learning platform 3–4 months ahead of the COVID-19 outbreak, giving the institution a first-mover advantage in digital learning among peer colleges.

Team Lead (Part-Time) at Solstice Solutions (2018-06 – 2020-01)

• Supervised code quality and delivery standards for a development team, in parallel with the CFE Project Manager role.
• Drove project execution from ideation through deployment.

Full Stack Developer at Geekinn Pvt Ltd (2017-04 – 2018-06)

• Built SaaS-based web and mobile applications.
• Progressed into a team-leadership track, guiding junior developers.

Android Developer at IT-Genes (2015-10 – 2017-02)

• Shipped native Android applications from development through release.

Bachelor of Science in Computer Science – Virtual University of Pakistan (2014 – 2018)