Tabia Alam

Technical Business Analyst with hands-on experience in requirements gathering, business requirements documentation (BRD), functional specifications, data validation, application testing (UAT), reporting, and enterprise application support. Skilled at translating business problems into functional solutions, performing gap analysis, validating data using SQL, and partnering with stakeholders across the SDLC to deliver application and dashboard enhancements. Strong technical background in SQL, Oracle, web technologies, REST APIs, Power BI, and database systems supporting enterprise-level applications and management reporting.

Technical Staff - IT Department at Sui Southern Gas Company Limited (SSGC) (2023-11 – Present)

• Gather, analyze, and document business requirements (BRD) for enterprise applications, dashboards, and system enhancements, translating them into functional solutions.
• Analyze and validate enterprise data using Oracle SQL/PL-SQL, performing gap analysis and investigating discrepancies between requirements, source data, and application results.
• Lead application testing and UAT, and troubleshoot application/data issues by tracing data flows, validating results, and coordinating fixes.
• Define dashboard requirements including KPIs, filters, categories, drill-downs, and data comparisons based on stakeholder needs.
• Communicate requirements, testing findings, and implementation updates to stakeholders and cross-functional teams.

Front-End Developer at BrightCodeX (2021-08 – 2023-02)

• Developed responsive web interfaces using React.js, JavaScript, HTML5, CSS3, and Bootstrap.
• Translated UI/UX requirements into functional, reusable components and integrated REST APIs for dynamic workflows.
• Collaborated with development teams to troubleshoot issues and deliver application enhancements.

Bachelor of Computer Science in Computer Science – University of Karachi (2024)