Tabraiz Ali
Project / Customer Support Operations Coordinator
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About
Results-oriented Project / Customer Support Operations Coordinator with over 10 years of professional experience in Project Coordination, Customer Support Operations, Supply Chain, Procurement, Logistics, Inventory Management, and Operational Reporting.
Experience
Project / Customer Support Operations Coordinator - Office Automation Services
(2025-11)
- Coordinate daily customer support and project operations.
- Monitor implementation and support tickets and follow-ups.
- Verify worklogs, attendance and update DMS Google Sheets.
- Prepare Excel customer usage and operational reports.
- Coordinate with teams and ensure SOP compliance.
Material Coordinator / Planner - Agar Plastics Pvt. Ltd.
(2025-01 - 2025-10)
- Managed material planning and inventory.
- Coordinated suppliers.
- Conducted inventory audits.
- Forecasted material requirements.
Assistant Manager – Supply Chain & Logistics - Brother's Engineering
(2024-06 - 2024-12)
- Managed logistics operations.
- Supervised dispatch.
- Prepared reports.
- Improved processes.
Senior Procurement Officer - Noor Enterprises
(2022-09 - 2024-06)
- Managed procurement.
- Negotiated with vendors.
- Prepared purchase orders.
- Monitored budgets.
Senior Store Officer - Noor Enterprises
(2018-09 - 2022-09)
- Managed warehouse operations.
- Maintained inventory.
- Performed stock audits.
Dispatch Officer - Collapsible Tube Company
(2014-04 - 2018-04)
- Coordinated dispatch.
- Prepared delivery documents.
- Maintained shipment records.
Education
Post Graduate Diploma - Supply Chain Management - NED University of Engineering & Technology
Bachelor of Commerce - Commerce - Allama Iqbal Open University
Intermediate - Arts
