Data Analyst I/II at DM Clinical Research (2024-10 – Present)
Financial workflow automation and business intelligence analyst focusing on revenue analysis and dashboard development
- Automated financial workflows via Excel and AppScripts, reducing manual reporting time by 80%
- Developed and launched 30+ Power BI dashboards, improving decision-making efficiency by 40%
- Resolved $250K+ in incomplete or disputed revenue through detailed analysis and corrective controls
- Designed forecasting models predicting 15% revenue growth across 15+ active clinical trials
- Conducted revenue and contract data audits, minimizing leakage and improving cash flow accuracy
- Recognized by management for launching top-ranking executive reports adopted company-wide
GTM Strategy & Ops at Augmented Squad (2025-01 – 2025-07)
Go-to-market strategy and operations specialist building GTM infrastructure and automating sales workflows for B2B tech services
- Collaborated with the CEO to refine product-market fit and build the GTM engine for a B2B tech services platform
- Launched multi-channel outbound campaigns using Clay, Apollo, and Trigify to boost reply rates by 35% and outbound efficiency by 3x
- Automated full-funnel workflows using n8n, Zapier, and Make.com, cutting manual tasks by 60–70% and accelerating demo response time
- Used Instantly for Cold Emailing Sequencing to drive outbound Leads with a 17% response rate
- Built internal GTM infra connecting LinkedIn, WhatsApp, and Google Sheets to prioritize leads and track the sales pipeline in real time
- Designed CRM-integrated systems in HubSpot to align outbound, contact workflows, and lead scoring for faster handoffs
- Created real-time GTM performance dashboards in Google Data Studio, tracking open/reply/demo metrics across all campaigns
Product Experience Analyst at US Mobile (2024-09 – 2024-09)
Customer experience and product analyst focused on customer satisfaction and issue resolution
- Took joint responsibility for improving the product experience with a strong focus on customer needs and satisfaction
- Addressed customer inquiries, feedback, and complaints via live chat and phone calls, ensuring timely resolution of issues
- Responding to customer requests promptly, escalating complex cases when necessary to ensure a smooth and efficient experience
