Tayyab Ibrahim

Final-semester BBA student seeking a Supply Chain Management internship to apply coursework and hands-on experience in coordination, vendor and customer communication, lead generation, and data-driven research. Comfortable working across procurement, logistics, and operations functions, with a track record of managing cross-team communication, organizing university-level projects, and running independent research studies. Eager to learn the end-to-end supply chain process and contribute to operational efficiency from day one.

Outreach & Coordination Specialist - MZ Medical Billing

(2025-01)

• Coordinated outreach to hospitals and healthcare facilities through structured cold-calling, building a repeatable process for identifying and qualifying prospective partners.
• Acted as the communication link between the virtual outreach team and the on-ground physical marketing team, ensuring information flowed accurately between both sides — a coordination skill directly transferable to supplier and distributor liaison work.
• Generated and tracked qualified leads of interested doctors and facilities, maintaining organized records to support follow-up and conversion.

Customer Support Representative (Chat Support) - Kaizen Global

(2025-01 - 2025-12)

• Processed customer orders end-to-end, ensuring accuracy between order intake and fulfillment — directly relevant to order management and demand-side supply chain operations.
• Resolved customer issues and complaints promptly, maintaining service quality under time pressure.
• Provided accurate product and service information to support informed customer decisions.

Customer Support Representative - Global Nexus

(2023-01 - 2025-12)

• Responded to customer inquiries and resolved service issues, strengthening communication and problem-solving skills applicable to vendor and customer-facing supply chain roles.
• Delivered consistent product and service information across high volumes of customer interactions.

Customer Sales Representative - Celebex Communication

(2022-01 - 2023-12)

• Handled customer inquiries and resolved complaints while supporting product/service information delivery.
• Contributed to sales generation through proactive, solution-oriented communication.

Bachelor of Business Administration - BBA - NUML, Islamabad (2026-06)

FSc - Pre-Engineering/Pre-Medical - Govt. Post Graduate College, Jampur (2019-01 - 2021-12)