Umaima Shahbaz

Logistics professional with 7+ years in export customer service, operations, and pricing. Skilled in documentation, freight negotiation, and client coordination. Seeking to apply analytical and operational skills to streamline shipments and deliver reliable service for international clients.

Export Customer Service Executive / Operation Manager / Pricing Manager at RANS Shipping and Logistics (2011-01 – 2012-12)

• Managed end-to-end export documentation and coordinated with shipping lines, freight forwarders, and clients
• Oversaw daily operations to ensure on-time delivery and regulatory compliance
• Analyzed market freight rates and prepared competitive quotations

Assistant Pricing Manager at General Maritime Private Limited (2010-01 – 2011-12)

• Conducted pricing analysis for ocean freight and logistics services
• Prepared and issued client quotations based on cost analysis and market trends
• Collaborated with operations and sales teams to maintain pricing accuracy

Export Customer Services Manager / Pricing Manager at Consolidation Shipping and Logistics (2007-01 – 2010-12)

• Led customer service operations for export shipments and ensured smooth documentation flow
• Developed pricing strategies for consolidated cargo and negotiated rates with carriers

Export Customer Services Executive / Export Sales Coordinator at Emirates Shipping Private Limited (2005-01 – 2007-12)

• Coordinated export shipments, documentation, and invoicing for international clients
• Supported sales team with client follow-ups, quotations, and order processing

B.Sc in Economics, Mathematics & Statistics – University of Karachi

Intermediate F.A – BAMM PECHS College

Matriculation in Computer Science – Hasans Central Public School