Umair Jamil
IT Executive & Tech Professional
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About
Results-driven IT and Sales professional with experience in software engineering, digital marketing, and customer service operations. Skilled in sales, cold calling, team management, and business communication within USA-based campaigns. Strong background in handling documentation, improving team performance, and achieving sales targets.
Experienced in leadership roles at BPO and production environments with a focus on efficiency and growth. Proficient in IT systems, digital tools, and customer relationship management
Experience
Senior Production & Sales Supervisor at Aistring LLC (2024-01 – Present)
- Led sales operations and monitored team performance
- Improved sales strategies and overall productivity
- Ensured efficient handling of documentation processes
Team Leader at Digitech BPO (2024-01 – Present)
- Managed and supervised a team of agents
- Coordinated documentation with US doctors' offices
- Ensured smooth workflow and improved team productivity
Sales Agent – USA-Based Pharmacy Campaign at Dorsum (2022-01 – 2023-12)
- Sold medical equipment to USA-based customers
- Handled customer queries and provided product guidance
- Performed cold calling and maintained strong sales performance
Education
Diploma in Software Engineering – Aptech Pakistan (2025-01 – 2026-12)
Intermediate in FSc Pre-Engineering – Concordia College (2023-01 – 2024-12)
Diploma in Digital marketing – Techzone Learning (2021-01 – 2022-12)
High School in Computer Science – Fazaia Degree College (2019-01 – 2020-12)
