Umair Jamil

Results-driven IT and Sales professional with experience in software engineering, digital marketing, and customer service operations. Skilled in sales, cold calling, team management, and business communication within USA-based campaigns. Strong background in handling documentation, improving team performance, and achieving sales targets.

Experienced in leadership roles at BPO and production environments with a focus on efficiency and growth. Proficient in IT systems, digital tools, and customer relationship management

Senior Production & Sales Supervisor at Aistring LLC (2024-01 – Present)

• Led sales operations and monitored team performance
• Improved sales strategies and overall productivity
• Ensured efficient handling of documentation processes

Team Leader at Digitech BPO (2024-01 – Present)

• Managed and supervised a team of agents
• Coordinated documentation with US doctors' offices
• Ensured smooth workflow and improved team productivity

Sales Agent – USA-Based Pharmacy Campaign at Dorsum (2022-01 – 2023-12)

• Sold medical equipment to USA-based customers
• Handled customer queries and provided product guidance
• Performed cold calling and maintained strong sales performance

Diploma in Software Engineering – Aptech Pakistan (2025-01 – 2026-12)

Intermediate in FSc Pre-Engineering – Concordia College (2023-01 – 2024-12)

Diploma in Digital marketing – Techzone Learning (2021-01 – 2022-12)

High School in Computer Science – Fazaia Degree College (2019-01 – 2020-12)