Deputy Manager I.T (Site Head of I.T Chashma Sugar Mills U-1 & Chashma Sugar Mills U-2) - CHASHMA SUGAR MILLS LIMITED - Dera Ismail Khan
(2008-10-28)
Currently holding position for the last 9 years, responsible for overall IT infrastructure management across two sugar mill units.
- Managed the overall IT infrastructure, ensuring high availability of servers, networks, and enterprise applications.
- Administered ERP systems to support finance, procurement, inventory, production, and HR operations.
- Led IT support services, resolving hardware, software, and network issues while maintaining SLA compliance.
- Planned and implemented, and monitored LAN, WAN, Wi-Fi, VPN, firewall, and internet connectivity.
- Developed and implemented IT security policies, Antivirus solutions, endpoint protection, and backup strategies.
- Coordinated with software vendors, hardware suppliers, and ISPs for procurement, maintenance, and support.
- Managed SQL Server/databases, including backup, recovery, and performance monitoring.
- Planned and executed IT projects, including infrastructure upgrades and system implementations.
- Ensured data backup, disaster recovery, and business continuity planning.
- Supervised IT team members, assigned tasks, and evaluated performance.
- Prepared annual IT budgets controlled operational expenses.
- Conducted user training sessions on ERP systems, cybersecurity awareness, and IT best practices.
- Maintained IT asset inventory, software licensing, and documentation.
- Supported automation initiatives to improve operational efficiency within the sugar manufacturing process.
- Coordinated with production, accounts, HR, and management departments to align IT solutions with business objectives.
- Prepared management reports on IT performance, Cybersecurity, infrastructure health, and Project progress.
- Monitored CCTV systems, biometric attendance systems, and other IT-related security devices (if applicable).
System Incharge - FECTO SUGAR MILLS LIMITED - Darya Khan Bhakkar
(2006-11-30 - 2008-11-11)
Managed day-to-day IT operations to ensure uninterrupted business and production activities.
- Installed, configured, and maintained desktop computers, laptops, printers, scanners, and other IT equipment.
- Provided technical support to users, resolving hardware, software, and network-related issues.
- Administered Windows operating systems and Microsoft Office applications.
- Managed Local Area Network (LAN), Wi-Fi, and internet connectivity across departments.
- Performed regular data backup and restoration to ensure business continuity.
- Supported ERP users by troubleshooting application issues and coordinating with software vendors.
- Installed software updates, security patches, and antivirus solutions on client systems.
- Configured and maintained network devices, including switches, routers, and printers.
- Coordinated with hardware and software vendors for repairs, warranty claims, and procurement.
- Assisted in implementing new IT systems, infrastructure upgrades, and office relocations.
- Trained end users on software applications and IT best practices.
Computer Supervisor/Asst. Incharge I.T (overall Incharge regarding Networking & Weighbridge) - INDUS SUGAR MILLS LIMITED - Rajanpur
(2000-12-01 - 2006-12-12)
Responsible for network management and weighbridge operations.
- To run & control the Network and enable its possible connectivity with the various clients (computers) all over Mills and Weighbridge with the main server.
- To keep watching the efficiency of the Software and routine processing of the different computers.
- Control the weighbridge and the staff and regulate the computerized weighment according to the weighment procedure.
- Posting of Bank & Cash Payment vouchers & cash receipts.
- Preparation of Salary Sheets for the employees.
- To maintain daily reports and daily backup on a priority basis
