Umer Khan

To Work as Manager, I.T with an organization that gives me scope to update my knowledge and skills using the latest Technologies and to be a part of a team that dynamically works towards the progressive growth of the organization.

Deputy Manager I.T (Site Head of I.T Chashma Sugar Mills U-1 & Chashma Sugar Mills U-2) - CHASHMA SUGAR MILLS LIMITED - Dera Ismail Khan

(2008-10-28)

Currently holding position for the last 9 years, responsible for overall IT infrastructure management across two sugar mill units.

• Managed the overall IT infrastructure, ensuring high availability of servers, networks, and enterprise applications.
• Administered ERP systems to support finance, procurement, inventory, production, and HR operations.
• Led IT support services, resolving hardware, software, and network issues while maintaining SLA compliance.
• Planned and implemented, and monitored LAN, WAN, Wi-Fi, VPN, firewall, and internet connectivity.
• Developed and implemented IT security policies, Antivirus solutions, endpoint protection, and backup strategies.
• Coordinated with software vendors, hardware suppliers, and ISPs for procurement, maintenance, and support.
• Managed SQL Server/databases, including backup, recovery, and performance monitoring.
• Planned and executed IT projects, including infrastructure upgrades and system implementations.
• Ensured data backup, disaster recovery, and business continuity planning.
• Supervised IT team members, assigned tasks, and evaluated performance.
• Prepared annual IT budgets controlled operational expenses.
• Conducted user training sessions on ERP systems, cybersecurity awareness, and IT best practices.
• Maintained IT asset inventory, software licensing, and documentation.
• Supported automation initiatives to improve operational efficiency within the sugar manufacturing process.
• Coordinated with production, accounts, HR, and management departments to align IT solutions with business objectives.
• Prepared management reports on IT performance, Cybersecurity, infrastructure health, and Project progress.
• Monitored CCTV systems, biometric attendance systems, and other IT-related security devices (if applicable).

System Incharge - FECTO SUGAR MILLS LIMITED - Darya Khan Bhakkar

(2006-11-30 - 2008-11-11)

Managed day-to-day IT operations to ensure uninterrupted business and production activities.

• Installed, configured, and maintained desktop computers, laptops, printers, scanners, and other IT equipment.
• Provided technical support to users, resolving hardware, software, and network-related issues.
• Administered Windows operating systems and Microsoft Office applications.
• Managed Local Area Network (LAN), Wi-Fi, and internet connectivity across departments.
• Performed regular data backup and restoration to ensure business continuity.
• Supported ERP users by troubleshooting application issues and coordinating with software vendors.
• Installed software updates, security patches, and antivirus solutions on client systems.
• Configured and maintained network devices, including switches, routers, and printers.
• Coordinated with hardware and software vendors for repairs, warranty claims, and procurement.
• Assisted in implementing new IT systems, infrastructure upgrades, and office relocations.
• Trained end users on software applications and IT best practices.

Computer Supervisor/Asst. Incharge I.T (overall Incharge regarding Networking & Weighbridge) - INDUS SUGAR MILLS LIMITED - Rajanpur

(2000-12-01 - 2006-12-12)

Responsible for network management and weighbridge operations.

• To run & control the Network and enable its possible connectivity with the various clients (computers) all over Mills and Weighbridge with the main server.
• To keep watching the efficiency of the Software and routine processing of the different computers.
• Control the weighbridge and the staff and regulate the computerized weighment according to the weighment procedure.
• Posting of Bank & Cash Payment vouchers & cash receipts.
• Preparation of Salary Sheets for the employees.
• To maintain daily reports and daily backup on a priority basis

Graduation

Associate degree CS (for Professionals) - Computer Science

F.Sc

SSC

DCA (Diploma in Computer Application) - Computer Application - Petroman College of Computer Sciences