VP-II – Senior Product Manager (Employee & Transaction Banking) at Askari Bank (2025-09 – Present)
Transaction Banking Unit
- Lead and manage the bank-wide Transaction and Employee Banking product portfolios across Corporate, Islamic, and Retail segments to accelerate client acquisition and retention.
- Own the comprehensive product development lifecycle, authoring high-fidelity Business Requirement Documents (BRDs), Standard Operating Procedures (SOPs), and Product Program Memorandums (PPMs).
- Spearhead the transition towards an agile, decentralized product delivery model, driving execution alignment between IT, Central Operations, Shariah, and Compliance teams.
- Define end-to-end UAT frameworks, direct rigorous test script execution, monitor defect logging, and issue formal delivery sign-offs to guarantee smooth system deployments.
- Analyze product performance, P&L trends, and customer feedback data to continually refine features and expand the bank's transaction market share.
AVP-II – Manager Implementation & Client Service at United Bank Limited (UBL) (2021-04 – 2025-09)
Transaction & Employee Banking Department
- Engineered and expanded the competitive Employee Banking product suite, maximizing profitability and standardizing alignment within both Conventional and Islamic frameworks.
- Led key digitization initiatives, successfully launching a tablet-based account opening platform and automated corporate salary disbursements that significantly optimized client turnaround time (TAT).
- Conducted detailed competitor benchmarking and market research to identify product-market fit and embed customer-centric workflows into treasury systems.
- Partnered closely with Retail Banking distribution networks to align wholesale transaction capabilities with branch-driven customer acquisition and cross-selling tracks.
- Managed complex customer onboarding plans and aligned client technical architecture seamlessly with UBL's backend digital banking systems.
Manager Cash Management & Client Service at Bank Alfalah Limited (2016-11 – 2021-04)
Cash Management Operations
- Directed end-to-end implementation timelines for complex corporate cash management structures, funding facilities, collections platforms, and strategic promotional campaigns.
- Facilitated cross-functional requirement workshops with IT, Risk, and corporate relationship managers to translate market requirements into enterprise-level digital banking specifications.
- Enforced operational governance standards by tracking thorough UAT test case documentation, performance logging, and structured Go-Live compliance readiness checklists.
- Provided escalation support for post-deployment verifications, ensuring systemic stability for transactional channels and corporate integrations.
Senior Project Coordinator at Computer Research Private Limited (2013-08 – 2016-11)
- Architected and implemented customized online banking, bulk payment, automated collection, and trade finance platforms for a diverse portfolio of commercial banking institutions.
- Collaborated with Business Analysts and bank stakeholders to deliver core system enhancements on time, adhering to tight project budgets and system quality metrics.
- Managed API integrations and secure data links connecting corporate ERP environments directly with internal core banking nodes.
