Urooj Younas

Results-driven IT Engineering student (BS IET, University of Lahore) with 3+ years of hands-on experience in Social Media Management, WordPress Development, and Graphic Design. Adept at managing digital presence for reputable institutions, delivering creative content, and building lasting client relationships. Seeking a full-time position where technical expertise and creative skills can drive measurable impact.

Social Media Manager at Jamia Ashrafia, Lahore (2022-01 – Present)

• Manage all official social media platforms (Facebook, Instagram, YouTube) for one of Pakistan's most prestigious Islamic institutions
• Design and publish high-quality visual content using Canva and graphic design tools, consistently growing audience engagement
• Develop and execute monthly content calendars aligned with institutional events, announcements, and campaigns

Customer Service Representative at Estetica Skin & Laser (2024-01 – 2025-12)

• Served as primary point of contact for clients, resolving inquiries professionally and efficiently
• Maintained and updated client websites using WordPress, ensuring accuracy and functionality
• Built strong client relationships that contributed to high retention rates and repeat business

BS in Information Engineering Technology (IET) – University of Lahore (2023)

Intermediate – Superior Group of Colleges (2022)