Usama Rasheed

Final-year Computer Science graduate seeking an IT Support, System Administration, or Technical Assistant role at Hassan Suleman Memorial Hospital. Equipped with 1+ years of hands-on experience in system administration, network troubleshooting, software/ERP support, process automation, and web-based digital solutions — committed to ensuring seamless, reliable technology operations in a healthcare environment.

Freelance IT & Automation Specialist - Self-Employed - Remote

(2023-01)

• Provided end-to-end IT support and system configuration for multiple clients, including troubleshooting hardware/software issues, setting up workstations, and managing network connectivity.
• Administered Windows-based environments — user account management, file permissions, scheduled backups, and OS-level maintenance — ensuring high system availability.
• Designed and deployed automated workflow systems using n8n and OpenAI APIs, reducing manual data-entry tasks by automating repetitive administrative processes comparable to ERP support workflows.
• Built and maintained web portals and digital dashboards using WordPress, HTML/CSS, and JavaScript, delivering functional digital solutions for operational and reporting needs.
• Developed data reporting dashboards using Python (Pandas, Matplotlib, Seaborn) and Power BI, enabling clients to visualize KPIs and operational metrics for informed decision-making.
• Configured and maintained MySQL databases — creating schemas, writing queries, managing records — supporting structured data management comparable to hospital information system (HIS) operations.

Bachelor of Science - Computer Science - Zulfiqar Ali Bhutto Institute of Science & Technology (SZABIST) (2022-01 - 2026-06)

Intermediate - Pre-Engineering (HSSC) - Board of Intermediate & Secondary Education (2019-01 - 2021-06)

Secondary School Certificate - SSC - Board of Intermediate & Secondary Education (2017-01 - 2019-06)