Usman Ghani
Service Manager / Branch Manager/customer representative/communication expert
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About
A motivated and results-oriented professional with experience in IT management, automotive service operations, parts management, and branch management. Currently serving in a Service/Branch Management role, with a strong interest in automotive and mechanical operations. Seeking a professional opportunity to utilize my management, technical, customer service, and operational skills.
Experience
IT Manager at SUZUKI BHAKKAR MOTORS (2024-03)
Managed IT operations, systems, technical support, and day-to-day technology requirements.
Service Advisor at SUZUKI BHAKKAR MOTORS (2024)
In mid-2024, due to a strong interest in the mechanical field, transitioned from the IT Manager role and joined the workshop as a Service Advisor in the same city, gaining practical experience in workshop and mechanical operations.
Service/Workshop Experience at SUZUKI BHAKKAR MOTORS
Developed hands-on experience in customer handling, service coordination, workshop operations, and automotive mechanical work.
Service Manager / Branch Manager at SUZUKI BHAKKAR MOTORS (Present)
Progressed into service and branch management, with responsibility for overall branch operations, team coordination, customer satisfaction, service performance, and operational targets.
Education
Computer Operator – The Proffssionals Institute Layyah (2013)
Matric – BISE DG Khan (2015)
FSC in Pre Engineering – BISE DG Khan (2017)
WEB Development – TEVTA (2019)
Freelancing – TEVTA (2019)
DHMS – Al-Khair HMCH Layyah (2020)
BS in IT – GC University FSD (2022)
