Usman Liaqat

Sales Development Representative with 1.5+ years of B2B sales and customer support experience, specializing in outbound prospecting, lead qualification, appointment setting, account management, and client relationship management. Consistently execute 120+ daily outbound calls, generate 18–20 qualified appointments per month, and manage prospects through the sales pipeline. Experienced in HubSpot CRM, objection handling, post-sale support, client onboarding, and cross-functional coordination, with a demonstrated ability to secure international B2B business including a $45,000 AUD annual contract.

Sales Development Representative (SDR) at VITAL CORPORATE SOLUTIONS (2025-02 – Present)

• Execute 120+ outbound calls daily to prospect, qualify, and engage prospective B2B clients across target markets.
• Generate 18–20 qualified sales appointments per month while actively managing prospects through the sales pipeline.
• Closed multiple accounts, including a 2-year B2B contract valued at $45,000 AUD per year through structured follow-up and relationship building.
• Develop targeted outbound approaches to identify new B2B opportunities and expand qualified pipeline reach.
• Manage post-sale client inquiries and service issues while coordinating with internal operations teams to support smooth service delivery.
• Onboard and mentor junior team members on HubSpot CRM navigation, cold-calling workflows, and lead qualification best practices.

ICS – Physics in Physics – Punjab Group of Colleges, Sargodha (2022-08 – 2024-08)

Secondary School Certificate (Matriculation) – Zia-ul-Quran Grammar School, Sargodha