Waleed Butt

Hardworking and motivated Sales and Customer Service Professional with 5 years of experience in digital marketing agency sales, customer service, and call center operations. Strong communication, customer handling, client dealing, sales follow-up, teamwork, and target-oriented skills. Experienced in maintaining positive customer relationships, managing client requirements, handling customer queries, and supporting daily team operations.

Seeking an opportunity to grow professionally and contribute to a reputable organization.

Sales Person – Digital Marketing Agency at Digital Marketing Agency

• Handled sales activities and communicated with potential customers professionally.
• Managed client dealing, lead follow-ups, and customer requirements.
• Worked towards achieving assigned sales targets and business goals.
• Coordinated with team members to manage daily sales activities effectively.
• Maintained strong relationships with existing and potential clients.

Customer Representative – Customer Service at Customer Service Department

• Handled customer queries and provided professional assistance.
• Communicated with customers to understand and resolve their concerns.
• Managed customer follow-ups and ensured timely responses.
• Coordinated with team members to resolve customer issues efficiently.
• Maintained positive customer relationships and supported customer satisfaction.

Call Center Representative – Calling at Call Center Department

• Handled inbound and outbound customer calls professionally.
• Performed regular calling and follow-up activities.
• Worked towards achieving daily and monthly calling targets.
• Maintained customer information and proper follow-up records.
• Coordinated with team members and supported daily call center operations.

Intermediate – Karachi, Pakistan