Waleed Fazal

I’m someone who’s really interested in digital marketing content creation and online business. Over the past 3 years I’ve worked on e-commerce stores like eBay and Daraz and I’ve also created content on TikTok and Instagram that reached a good number of people. I’ve also worked in a call center which helped me improve my communication skills deal with different types of customers and close sales.

I enjoy learning new things trying different strategies and finding ways to grow both myself and the businesses I work with.

Call Center Sale and Support at Shark Technology (2024-06 – 2025-07)

• Home warranty campaign to handle both inbound and outbound calls, promoted products and closed sales via phone, resolved customer issues and provided support, maintained daily performance targets and KPIs

Content Creator/Digital Marketing/Freelancer (2022-01 – 2024-03)

• Managed eBay and Daraz stores Performed product listing, order tracking, and customer support Delivered results in drop shipping and client satisfaction.
• Created viral short-form content using trend analysis.
• Managed content calendars and engagement strategy.
• Built large audience bases on Instagram and TikTok.
• Understanding target audiences to create relatable and effective content.
• Publishing and scheduling content across different digital platforms.

Intermediate in Computer Science – Concept College of Science, RWP (2020 – 2022)

Level 5 Diploma in Drilling Engineering – British International Vocational Qualification, UK (2022 – 2024)

SAP MM (material management) – DTS (digital transformation solutions)