Waqas Jutt
Software Engineering graduate with 6 months of call center customer support experience
Talent
SahiwalMember since April 19, 2026
Medical BillingData Entry
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Medical BillingData Entry
About
Software Engineering graduate with 6 months of call center customer support experience. Strong communication, CRM, and computer skills, with basic knowledge of Medical Billing, RCM, ICD-10, CPT, HIPAA, ERA, and EOB, and a strong willingness to learn and grow in the medical billing field.
Experience
Customer Support Representative
(2026-01 - 2026-06)
- Handled inbound and outbound customer calls professionally.
- Assisted customers with account-related queries and order issues.
- Resolved customer complaints while maintaining a high level of customer satisfaction.
- Verified customer information according to company policies.
Computer Operator / Office Assistant
(2025)
- Prepared reports and documents using MS Word and MS Excel.
- Managed data entry and maintained accurate digital records.
- Updated and organized customer information in company databases.
Education
Bachelor of Science in Software Engineering - Software Engineering - Arid University Rawalpindi
Pre Engineering - Pre Engineering - Govt Post Graduate College, Sahiwal (2021 - 2022)
Computer Sciences - Computer Sciences - Govt comprehensive School, Sahiwal (2019 - 2020)
