Manager Sales at Elenza Scents (2025-05 – 2026-03)
- Handle day-to-day operations of online stores, including Shopify and other platforms.
- Update and improve product listings to make them more attractive and easier to understand for customers.
- Respond to customer queries and manage orders through social media and other channels.
- Supervise the sales team and guide them to achieve targets and grow the business.
- Track sales data and use it to improve order volume and overall revenue.
- Prepare daily reports to review performance and identify areas for improvement.
- Plan and apply sales strategies to increase business growth.
- Work with the team to improve delivery processes and ensure timely follow-ups with customers.
- Train and support sales staff to improve their performance and customer handling skills.
- Monitor market trends and competitors to adjust sales approach when needed.
- Build strong relationships with customers to encourage repeat business.
Operation & Sales Manager at Fawwaha Enterprises (2024-04 – 2025-04)
- Manage end-to-end e-commerce operations across Shopify and multiple platforms.
- Optimize Shopify store content for enhanced customer engagement.
- Provide exceptional multichannel customer support via social media and orders.
- Lead sales team to drive organic growth and business expansion.
- Leverage data analysis to boost draft orders and revenue.
- Compile and analyze daily operations and performance reports.
- Develop and implement sales strategies to propel revenue growth.
- Collaborate to optimize delivery processes and customer follow-up.
Amazon VA at SSD Trading LLC (Amazon Store UAE) (2024-03 – 2024-04)
- Managed Amazon seller account tasks, including product listings, order processing, and basic account handling.
- Created and updated product listings with proper titles, descriptions, and images.
- Monitored orders and handled customer messages to ensure timely responses and smooth processing.
- Assisted in inventory tracking and coordinated with the warehouse team in Dubai.
- Resolved basic account issues and followed Amazon guidelines to maintain account health.
- Gained hands-on experience by working on-site in Dubai for 2 months, supporting daily Amazon operations.
Warehouse Supervisor at Vitamin DECK (E-commerce Pakistan & UAE) (2022-06 – 2024-02)
- Supervised daily warehouse operations, including receiving, storage, and dispatch of goods to ensure timely order fulfillment.
- Led and managed a team of warehouse staff, improving efficiency and maintaining workflow accuracy.
- Maintained accurate inventory records and conducted regular stock checks to minimize discrepancies.
- Verified incoming and outgoing shipments to ensure accuracy, quality, and proper documentation.
- Ensured compliance with safety standards by maintaining a clean and organized warehouse environment.
- Coordinated with sales and logistics teams to streamline order processing and improve delivery timelines.
