Yasir Altaf

Results-driven Operations and Facility Manager with over 7 years of international experience in luxury hospitality and sports facility management. Proven expertise in supervising multifunctional teams, managing complex vendor relations, and ensuring 100% compliance with international quality and safety standards. Adept at administrative coordination and service excellence within high-pressure environments.

Branch Manager - Shapes Padel/Fitness Arena - Islamabad

(2025-08)

• Lead comprehensive facility operations, ensuring strict adherence to organizational policies and safety regulations.
• Oversee procurement and vendor management to ensure optimal maintenance and supply chains.
• Manage financial reporting, basic budget monitoring, and daily revenue reconciliation.
• Coordinate staff scheduling and performance evaluations to maintain service excellence.

Hotel Manager - LOKAL Rooms Ventures Pvt Ltd - Pakistan

(2022-03 - 2025-08)

• Managed daily hotel operations for a high-growth hospitality chain, focusing on operational efficiency.
• Supervised cross-functional teams to maintain international service and hygiene standards.
• Handled administrative duties, including facility maintenance planning and safety compliance.

At Your Service Team Lead - JW Marriott Marquis - Dubai, UAE

(2018 - 2021)

• Led a high-performing guest assistance team in a world-class luxury environment.
• Awarded Best Associate for achieving 100% compliance in Quality & Standards Audit (2020).
• Resolved complex guest concerns and facilitated interdepartmental communication to ensure seamless service.
• Managed shift planning, team performance metrics, and reporting.

Guest Service Agent - City Centre Rotana - Doha, Qatar

(2017 - 2018)

• Achieved a 94.6% score in the 2018 Quality & Standards Audit.
• Provided professional front-of-house services in a multicultural, high-volume setting.

HSSC - Computer Science - PAF College, Kamra (2009)