Branch Service Officer at Askari Bank Limited (2022-09 – 2025-07)
- Processed high-volume deposits, withdrawals, fund transfers, and utility bill payments with precision.
- Managed outward clearing cheques and ATM replenishment to ensure uninterrupted branch operations.
- Handled RTGS, IBFT, CTR transactions, and account liquidations in full regulatory compliance.
- Conducted biometric verification for customer onboarding and all account-related purposes.
- Reactivated dormant accounts and maintained up-to-date customer records per KYC/Threshold standards.
- Processed chequebook and ATM card applications; managed customer pay orders and lockers.
Finance Officer at Pakistan Stock Exchange (2021-12 – 2022-09)
- Monitored and managed daily SECP notifications related to AML/CFT compliance and regulatory reporting.
- Prepared monthly payroll and performed inter-group reconciliations with accuracy and on schedule.
- Produced financial reports, managed invoicing, tracked expenditures, and processed refunds.
- Maintained clear client communication around billing and payment status for smooth financial operations.
Finance Department Intern at Jang Group (2015-02 – 2017-03)
- Assisted in monthly payroll preparation, inter-group reconciliations, and daily/weekly/monthly cash flows.
- Supported preparation of financial statements; trained on Oracle Financials ERP (AP, CM, CGL modules).
- Delivered multiple reports within tight deadlines, providing reliable support to senior finance staff.
Shift Manager (Food & Beverages) at Shan-e-Mughlia Restaurant (2013-04 – 2014-05)
- Directed all food and beverage operations across shifts, ensuring consistently excellent customer service.
- Oversaw inventory control, vendor negotiations, procurement, and menu planning to balance quality and cost.
- Enforced strict food quality, hygiene, and health & safety protocols in line with regulatory requirements.
- Recruited, trained, and led front-of-house and back-of-house teams, cultivating a high-performance culture.
- Managed daily cash handling, POS reconciliation, and end-of-shift financial reporting for accurate revenue tracking.
- Resolved customer complaints promptly and used feedback to drive continuous service improvement.
Banquet Sales Intern at Pearl Continental Hotel (2013-01 – 2013-03)
- Assisted in food quality control, customer service, and waste reduction initiatives.
- Supported banquet department sales operations and event coordination activities.
Banking Intern at Askari Bank (2010-04 – 2010-06)
- Assisted in general banking operations and foreign exchange services under senior supervision.
