Younas Awan

With over 25 years of experience in administration and operations, I have successfully managed diverse functions including office maintenance, fleet management, asset management, and vendor relations. My expertise spans overseeing health and safety compliance, coordinating international and domestic travel, and ensuring smooth logistics for staff and dignitaries. I have managed complex insurance portfolios, including motor, asset, and staff health insurance, and handled procurement for non-IT assets.

Additionally, I have played a pivotal role in regulatory compliance, including liaising with government bodies for visas, NOCs, and organizational registrations. Throughout my career, I've been instrumental in fostering positive relationships with external stakeholders, ensuring seamless coordination of meetings, conferences, and foreign-funded projects. My leadership in managing staff welfare funds and executing strategic initiatives has contributed to organizational success and operational excellence.

Manager Administration - WWF - Pakistan - Lahore, Pakistan

(2021-11)

• Managed office building maintenance, security systems, and surveillance cameras, ensuring a safe and functional work environment by overseeing utilities, infrastructure, and security systems, conducting regular inspections, managing service contracts, and maintaining operational surveillance cameras.
• Coordinated accommodation arrangements for foreign staff, addressing housing issues, and ensuring a smooth stay through liaising with housing providers, resolving issues, and ensuring compliance with organizational standards.
• Issued visa endorsements and invitation letters by working with government bodies such as the Ministry of Interior, Foreign Affairs, and Passport Office, ensuring the smooth processing of visas and related documentation.
• Ensured compliance with Occupational Health Safety (OHS) standards by organizing fire drills, monitoring safety protocols, conducting risk assessments, and implementing workplace safety measures to prevent accidents.
• Managed administrative tasks for the Employees Welfare Fund, Education Fund, and Medical Fund by collecting applications, preparing meeting minutes, and processing payments for employees' benefits.
• Oversaw logistics for official and dignitary travel by arranging travel insurance, accommodation, and transportation, ensuring smooth and timely arrangements for both domestic and international trips.
• Worked with the Economic Affairs Division to facilitate the Memorandum of Understanding (MOU) process for foreign-funded projects, ensuring all compliance measures were met and projects were executed successfully.
• Maintained medical claim records, coordinating with the insurance companies for indoor medical claims, ensuring accurate records and timely resolution of discrepancies.
• Supervised office vehicle maintenance, ensuring proper upkeep, compliance with regulations, and efficient fleet management, including fuel records, servicing, and insurance.
• Managed procurement of fixed assets, printing/publication, and stationery items in accordance with WWF rules and regulations, ensuring that all purchases followed procurement policies, obtaining quotes, evaluating suppliers, and maintaining proper records.
• Supervised the Front Desk Officer and coordinated with support, service, and security staff to ensure smooth day-to-day operations, including front desk management, visitor coordination, and office security.
• Built and maintained professional relationships with vendors and service providers by negotiating contracts, ensuring quality service delivery, and resolving any issues that arose.
• Maintained accurate attendance and leave records for staff, ensuring compliance with company policies and generating regular reports for HR and management.
• Managed the organization's fleet, ensuring efficient vehicle use, timely servicing, and compliance with regulations.
• Oversaw procurement of non-IT assets such as office furniture and equipment, ensuring cost-effectiveness and compliance with budget and procurement guidelines.
• Managed general insurance policies for assets, including motor, asset, and staff health insurance, ensuring timely claims settlement and minimizing disruptions.

Assistant Manager Administration - WWF - Pakistan - Lahore, Pakistan

(2016-07 - 2021-11)

• Ensured effective compliance with Occupational Health Safety (OHS) policies by overseeing the implementation of safety regulations and conducting regular safety audits to ensure a safe work environment. This involved organizing fire drills, monitoring protocols, and addressing potential workplace hazards.
• Coordinated comprehensive travel arrangements for staff and dignitaries, ensuring all logistics for domestic and international travel were meticulously planned and executed. This included booking flights, securing accommodations, arranging ground transportation, and handling all aspects of travel insurance.
• Liaised with WWF offices and departments in cases of damage or loss to WWF assets, ensuring timely documentation and reports. I followed up with insurance companies to facilitate the settlement of claims, ensuring all necessary paperwork and procedures were completed efficiently.
• Coordinated meetings for the Employees Welfare Fund, Education Fund, and Medical Fund by collecting applications and supporting documents, preparing and circulating meeting minutes, and facilitating payments for employees' benefits. This included overseeing the disbursement process to ensure timely support for staff needs.
• Maintained comprehensive records for WWF-Pakistan buildings, including ownership documents, blueprints, and other related paperwork.
• Ensured the implementation of Procurement Guidelines as the focal person responsible for enforcing these policies. Additionally, as a member of the Central Procurement Committee, I managed the procurement process, ensuring compliance with internal regulations and conducting vendor evaluations.
• Obtained quotes from insurance companies for the procurement of Group Medical/Health Insurance for WWF-Pakistan staff (including their families). I conducted a thorough analysis of available options, presented recommendations to the Senior Director of Operations, and ensured the plan was approved before finalizing the insurance contract.
• Issued visa endorsements, support letters, and NOCs on behalf of senior WWF-Pakistan staff, ensuring high efficacy and understanding of staff requirements. I managed this task with attention to detail, meeting tight deadlines, and ensuring compliance with all necessary procedures. Additionally, I processed official invitation letters for WWF Network officials and dignitaries, coordinating with embassies and government agencies to ensure timely issuance.
• Managed the procurement of group medical/health insurance for WWF staff by analyzing available plans and obtaining approvals.
• Coordinated meetings, conferences, and events by managing logistics, including venue selection, catering, materials, and ensuring seamless execution for staff and guests.

Sr. Officer Administration - TDC (WWF - Pakistan) - Lahore, Pakistan

(2000-01 - 2016-07)

• Oversee recruitment processes for service staff, including creating job descriptions, coordinating interviews, and managing onboarding processes.
• Coordinate travel arrangements for employees, including booking flights, accommodations, and transportation, while ensuring cost-effectiveness.
• Manage the company's fleet of vehicles, including maintenance scheduling, fuel tracking, driver assignments, and ensuring vehicles comply with safety regulations.
• Oversee employee attendance, ensure accurate tracking of working hours, leaves, and holidays, and generate reports for payroll processing.
• Oversee office lease agreements, renewals, and manage relationships with landlords to ensure timely payment and compliance with terms.
• Manage company assets, including inventory, office supplies, furniture, and technology, ensuring proper tracking and regular audits for accountability.

Master of Business Administration - Business Administration - Preston University, Lahore (2017-01 - 2020-12)