Zain Shafiq

Client Servicing & Event Operations professional with 5+ years personally managing end-to-end delivery of 100+ live events since March 2021 — including corporate functions, weddings, concerts, conferences, product launches, and fashion shows. Proven track record coordinating full-cycle logistics (trussing, lighting, and SMD screen installations) from booking through flawless on-site execution, while owning client relationships and financial accountability. Known for staying calm under live-event pressure and consistently protecting the client experience.

Client Service Manager & Accountant at 365 Events (2021-03 – Present)

• Personally managed full-lifecycle client servicing for 100+ events — corporate functions, weddings, concerts, conferences, product launches, and fashion shows — from initial booking through installation and live execution.
• Owned client relationships end-to-end, ensuring flawless delivery across trussing, lighting rig, and SMD screen installations for events of varying scale and complexity.
• Coordinated on-ground teams and third-party vendors to guarantee zero-failure execution across high-stakes, time-sensitive live events.
• Handled accounting functions in parallel with client servicing — budgeting, cost tracking, and financial reconciliation for event operations.
• Acted as primary point of contact for clients throughout the event cycle, resolving on-site issues in real time to protect satisfaction and repeat business.

Intermediate in Computer Science (ICS) in Physics – Punjab Group of Colleges (2020 – 2022)