Zara Mukhtiyar

Results-driven professional with 5+ years of experience in healthcare, sales, and operations management. Proven ability to handle high-volume order processing (1000+ monthly orders), coordinate teams, and maintain accurate administrative records. Recently completed Microsoft Office Advanced Training, strengthening expertise in MS Excel (reporting & data management), MS Word, and PowerPoint.

Recognized for reliability and performance with the Best Employee Award at Dr. Essa's Laboratory. Skilled in team supervision, customer relations, and workflow optimization. Seeking a Lady Supervisor / Administrative / Front Desk / Operations role where I can contribute strong organizational and technical skills to support business growth.

Willing to relocate to: Karachi Clifton - Karachi Airport - Karachi Shahra-E-Faisal

Order Dispatcher Picker & Packer at Jia Cares-Karachi (2023-09 – 2024-02)

• Managed 1000+ monthly customer orders with high accuracy
• Maintained detailed Excel reports for orders, invoices, and dispatch tracking
• Supervised packing staff for proper labeling and dispatch readiness
• Coordinated between sales and logistics teams for smooth operations
• Resolved customer complaints professionally

Assistant Instructor - Customer Service at EFU Life Insurance Company-Karachi (2020-12 – 2022-06)

• Promoted and sold insurance policies to new and existing clients
• Maintained organized client records and follow-ups
• Provided consultation on financial and insurance plans
• Supported business development and sales growth

Laboratory Phlebotomist/Receptionist (Female) at Dr. Essa's Laboratory-Karachi (2018-01 – 2020-10)

Awarded Best Employee for performance and dedication

• Collected and processed blood samples accurately
• Maintained patient records and lab reports
• Managed front desk operations and patient coordination
• Ensured smooth workflow between lab staff and patients

Intermediate in pre engineering – The Citizens Foundation (TCF)-Karachi (2016-07 – 2018-11)