Zarak Shah

Project Manager with experience coordinating and delivering software projects across web, mobile, and enterprise systems, including compliance-driven platforms (KYC). Skilled in project planning, requirement gathering, stakeholder communication, sprint coordination, risk management, and project tracking. Experienced working with cross-functional teams (developers, QA, DevOps, UI/UX) using Agile and Waterfall methodologies to deliver on time and within scope.

Project Manager at Matacs Technologies (2025-01 – Present)

• Project 1: ERP Solution - Managed end-to-end delivery of an Enterprise Resource Planning (ERP) solution for business operations, coordinating a cross-functional team of developers, QA, and DevOps engineers.
• Delivered the project on schedule using Agile methodology, keeping scope, timeline, and budget within plan.
• Served as primary point of contact for client communication, maintaining strong stakeholder satisfaction across the engagement.
• Project 2: KYC Solution - Led implementation of a Know Your Customer (KYC) platform for identity verification and compliance.
• Coordinated requirements gathering, sprint planning, testing, and production deployment, meeting all regulatory and security requirements.
• Ensured on-time delivery while managing stakeholders across business, legal, and engineering teams.
• Project 3: Mobile Application (Android/iOS) - Managed development and launch of Android/iOS mobile applications from concept to app-store release, coordinating UI/UX, developers, QA, and DevOps.
• Tracked progress and risk throughout the sprint cycle, resulting in an on-time, high-quality launch.
• Improved sprint tracking and stakeholder reporting cadence, streamlining the release process.
• Project 4: Medical Kiosk System - Managed development and deployment of a self-service medical kiosk solution, integrating hardware and software teams for seamless system delivery.
• Oversaw project schedules, testing, and client acceptance across kiosk deployments.

Master in Information Technology – Virtual University (2022 – 2024)

Bachelor's in Commerce – Benazir Bhutto Shaheed University (2014 – 2018)

Intermediate – SOS Degree College (2011 – 2014)