Zarish Zee

Customer service professional with focus on resolving customer issues promptly and maintaining high satisfaction levels. Skilled in handling inquiries, managing complaints, and providing information about products and services. Excellent communication and interpersonal skills help build positive relationships with customers and team members.

Customer Service Advisor at Changan City Sale

• Delivered excellent customer service at all times by proactively going the extra mile to solve and answer customer queries.
• Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
• Listened to individual complaints with open mind and asked detailed questions to understand issues.

Call Centre Agent at Afinity

• Increased customer satisfaction by offering friendly, helpful and informative customer service.
• Handled and quickly resolved customer issues regarding product sales and customer service problems.
• Employed strong communication skills to explain complex information in a clear and understandable manner to customers.

Web Greeter at VSH

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Achieved service time and quality targets.
• Import vehicle from Japan on customer demand.

Certificate of Higher Education ICS – Allama Iqbal Open University

Painter in Building Painter – Don Bosco