Zarmeen Khan
Dedicated professional with experience in Sales, Customer Service, Front Desk Management, Visa Consultancy, and Health Insurance
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About
Dedicated professional with experience in Sales, Customer Service, Front Desk Management, Visa Consultancy, and Health Insurance, Seeking a growth-oriented position where I can contribute to organizational success.
Experience
Sales Executive, Customer Service Representative - Smart Choice - Health Insurance
(2026-05)
- Assisted customers with health insurance inquiries and policy selection.
- Managed inbound and outbound customer calls while maintaining high customer satisfaction.
- Achieved sales targets by promoting suitable health insurance plans.
- Maintained accurate customer records and conducted timely follow-ups.
- Resolved customer concerns professionally and provided excellent after-sales support.
Receptionist, Sales Executive, Customer Service - SMA VISA SERVICES
(2025-01 - 2025-12)
- Managed visa inquiries and documentation for multiple countries.
- Guided clients throughout the application process.
- Achieved sales targets through effective client dealing.
- Managed front desk, scheduled appointments, and greeted clients professionally.
- Ensured smooth and timely application processing.
Front Desk Officer - Octopus digital network
(2024-08 - 2024-11)
- Managed front desk operations and welcomed visitors.
- Handled appointments, calls, and office records.
- Coordinated with departments to ensure smooth daily operations.
Receptionist, Sales Executive, Customer Service - The Smart School
(2021 - 2024)
- Managed classroom coordination, student records, and parent communication.
Education
Bachelors of commerce - Commerce (2025 - 2028)
Intermediate (2021 - 2023)
Matric (2019 - 2020)
