Zia Abbas
Assistant Manager IT
Hire this person
Send a job offer directly to this candidate
About
Assistant Manager IT with 10+ years of experience managing IT Infrastructure, computer networks, Active Directory, ERP, CCTV systems, hardware, software, and technical operations. Leads IT teams and daily operations, analyzes system issues, applies System Troubleshooting, maintains secure systems, and manages network administration, routing protocols, TCP/IP, DNS, and DHCP. Holds a BS in Computer Science.
Experience
Assistant Manager IT - IN Transformation International Society
(2023-11)
- Oversees daily IT operations and IT infrastructure, coordinates help desk support, guides technical staff, and ensures efficient workflow.
- Maintains and upgrades computer hardware and software, ensuring systems are secure and up-to-date.
- Thorough understanding of Network, Routing Protocols, TCP/IP, DNS, and DHCP
- CCTV Installation/Configurations/Maintenance DVR/NVR.
- Inventory Management keep track of IT assets, including hardware and software inventory.
- Documentation creating and updating IT documentation.
- Microsoft Active Directory: Support user accounts, access management, and domain controllers.
- File Server & DHCP Management: Assist with file server operations and IP address management using DHCP.
- Troubleshoot and resolve issues for desktops, laptops, printers, and other network peripherals.
- WD Cloud Management.
- Conducts analytical technical research and proposes solutions to enhance existing or new IT solutions.
- Manage PABX systems, integration with existing infrastructure.
Senior Executive IT - IN CHASE DEPARTMENT STORE
(2023-01 - 2023-11)
- Create and maintaining User ids and permissions. Setting up account for new user by using ERP.
- Installing configuring & troubleshooting computer hardware, software, System, network, printers, and scanner.
- Perform troubleshooting tasks to identify and resolve all technical issues related to End-User system.
- Provide remote support over phone/remote desktop/AnyDesk etc.
- Ensures IT core infrastructure remains healthy and secure, including the server room and related systems.
- Providing technical support to users who are experiencing problems with their computers or software applications
BROADCAST IT ENGINEER - IN AAJ NEWS
(2018-03 - 2023-01)
- Responsible for smooth running of IT OPERATIONS in transmission department.
- Managing Active directory services with Windows 2016 server including group policies For technical department
- Managing network operations (servers, LAN storage and network racks)
- Smooth transmission by using video streaming network (VSN)
- Responsible for smooth running of automated operations in MCR.
- Maintaining MCR (MASTER CONTROL ROOM) operations.
- Managing broadcast and transmission operations for final output.
- Maintaining audio and video equipment’s (VTRS, AUDIO LIMITERS, and ENCODER MODULATORS).
IT EXECUTIVE - IN BOL TV NETWORK
(2017-02 - 2018-03)
- Assist in the setup and maintenance of computer systems and networks.
- Troubleshoot hardware and software issues.
- Provide technical support to staff and resolve IT-related problems.
- Learn to install new software and hardware, assisting in the process.
- Maintain an inventory of all IT equipment and manage regular updates.
- Support daily IT tasks and projects.
Education
BS - Computer Science - Sir Syed University of Engineering and Technology (2015)
Intermediate - Pre-Engineering - Govt. Degree Science College (2009)
