Zih

Plan, direct, or manage the business of municipal or hush-hush zone organizations.

Professional

Experience that includes in create policies, managing daily operations, and development the use of resources and creature income. Supervise all aspects of property management in harmony with company mission declaration, as well as maximization of financial presentation, company approval, and staff growth within well-known superiority standards. Responsible for the hiring, education and authority of all hotel staff.

CSO OGIII - MCB Bank

(2023-09 - 2024-07)

• Handle routine financial transactions, Open accounts, resolve Customer complaints and cross – sell bank products.
• Ensure branch operations run efficiently while maintaining strict compliance with regulatory standard
• Greet and guide customer to the right desk or counter.
• To assist BM in implementation of service and Coordinate with service Quality dept. to support branch.
• Maintain accurate logs, process financial paper work and generate reports or daily operational
• Insure that KYC & AML guidelines before processing the transaction.

GBO Services - MCB Bank

(2017-04 - 2019-07)

Responsibilities

• Manage new to bank accounts and providing proper guidance regarding to procedures and requirement to new customer.
• Handling and addressing customer discrepancies and complaints in account.
• Maintain high services quality standards while interaction with the customer for business retention.
• Educating customer about banks new services available credit options and multiple loan products.
• Scanning and resizing signature cards and upload them on system.
• Interact with customer at the branch entrance on their purpose of visit and guide them to the relevant desk accordingly for efficient services.
• Prepare KYC and Risk rating sheet and report to BM.
• Prepare and maintain HOD on daily basis prepare consolidated sheet & MSM on monthly basis.
• Ensure compliance with local policies SOP's and regulation guided by SBP in all activities.

Marketing and Training Coordinator - ICM Software House - Lahore

(2014-07 - 2015-12)

• Support the promotion team in implementing strategic events and agenda, and offer scheme and organizational support.
• Supports the improvement and distribution of marketing and sales materials.
• Preparation of powerpoint presentations and Excel spreadsheets as directed by Director of Marketing
• Assists in production of advertising, marketing brochures or other promotional materials
• Edge with internal and external customers along with marketing dealer.
• Act as internal connection and develop report structure to assist in prioritizing departmental projects.
• Assist with the execution of marketing programs & promotions.
• Answer public relations, marketing and training emails.
• Maintain and update customer databases, contribution and journal library.
• Responsible for the planning and execution of marketing events assist with coordination of training, and other special projects as assigned.

Bachelor in Business Administration - BBA - Virtual University (VU) (2015 - 2015) Lahore

I.Com - BISE LHR (2012 - 2012)

High School - BISE MULTAN (2010 - 2010)