Dasha Bilokur

Brand reputation specialist with experience in content creation, marketing, media relations, and social media management. Fluent in Polish and English, enabling effective international communication.

Brand Reputation & Social Media Manager at Brainstack (Present)

• Managed brand presence on review platforms, implementing strategies to increase ratings and user trust.
• Worked with Zendesk platform and billing providers to identify clients, process requests, and execute billing operations within customer support.
• Developed strategies to improve brand reputation and launched new communication channels.
• Analyzed SEO mentions in search engine results to identify opportunities for brand visibility growth.
• Collaborated with the marketing team to execute integrated communication and advertising campaigns.
• Handled customer inquiries on social media and leveraged these channels to attract new clients.

PR & Product Manager at Bioplast

• Search and promotion of products on the Polish market.
• Active search for potential customers for business development.
• Creation of advertising and business content.

Content Manager at Tamga

• Preparation of content for the project website.
• Assigning tasks to copywriters and ensuring an increase in organic traffic.
• Creating content for company news section.
• Analysis of the Team's performance and creating strategies to increase success.
• Training, meetings, and webinars for the team.

Sales Department Team Leader at Kodland

• Analysis of the Team's performance and creating strategies to increase success.
• Training, meetings, and webinars for the team.

Bachelor of Science in PR and Social Communication – University of Economics and Human Sciences (2022)