Debt collection consultant with German at Debt collection consultant with German (2025-06 – Present)
- Communication with overdue customers by phone
- Negotiating and reaching agreements on payments
- Reviewing customer accounts and updating CUS Data
- Taking notes from conversations in the system
Tactical Buyer Construction at Lufthansa Group Kraków (2023-02 – 2024-05)
- Active acquisition of subcontractors
- Coordination of purchasing projects
- Preparation of framework agreements for customers
- Obtaining quotations for construction work
German Speaking Airport and Hotel Rep Mallorca at DER Touristik GmbH (2024-05 – 2024-11)
- A proactive and results-driven approach (sales of tours)
- Ensuring high quality of service
Customer Service Representative PPE at MSA - The Safety Company (2022-10 – 2023-02)
- Telephone and written communication with customers
- Issuing prices/quotations according to the applicable pricing and approval system
- Receiving and dealing with customer enquiries/complaints
- Informing customers about products and services
- Data processing with SAP
Civil Engineer Railway at Eiffage Infra Süd (2021-10 – 2022-02)
Project: New construction rail cars washing complex of External cleaning (ARA) Berlin Grünau for Deutsche Bahn
- Control of the construction site
- Support in the procurement of machines, equipment and materials
- Searching for material offers and comparison of offers
- Coordination of the construction measures according to the specifications of the construction permit
- Preparation of workflows
- Assuring the quality of the construction measures of safety and health measures
- Keeping of deadlines
- Cost control and invoice verification
- Acquiring of deliveries
- Preparation of construction documentation
- German-Polish and Polish and German translations
Civil Engineer at Achat Infrastruktur GmbH (2020-06 – 2021-10)
Project: Building of 86 apartments Würzburgerstr in Fürth
- Control of the construction site
- Support in the procurement of machines, equipment and materials
- Coordination of the construction measures according to the specifications of the building permit
- Taking over of the deliveries
- Correspondence/communication between investor and subcontractors
- Management of the construction site: construction works, electrics works and finishing works
- Support of the Polish and Russian speaking construction workers
- Preparation of Construction Documents
Civil Engineer at Leitwerk GmbH (2019-03 – 2020-03)
- Control of the construction site
- Support in the procurement of machines, equipment and materials
- Coordination of the construction measures according to the specifications of the building permit
- Taking over of the deliveries
- Correspondence/communication between investor and subcontractors
- Management of the construction site: construction works, electrics works and finishing works
- Support of the Polish and Russian speaking construction workers
- Preparation of Construction Documents
Account Manager at Rödl & Partner Warsaw (2018-11 – 2019-03)
- Customer Care
- Written communication with customers
German Teacher at Lidl Poland (2018-08 – 2019-01)
Student job
- German courses DaF for adults
- Vocabulary B1/B2/ Supply Chain /Management
Amusement Park Worker at Belantis Park Leipzig Germany (2017-06 – 2017-09)
Student job / Summer job
- Customer Care
- machine control
- watching over the safety of guests while using the recreational facilities
German Teacher at German Teacher (2017-10 – 2018-01)
Student job
- German courses DaF for children
- Vocabulary A1- B1
Customer Care at ZARA München GmbH Germany (2016-06 – 2016-09)
Student job / Summer job
- Customer Care
- customer service
- advising customers
- taking care of the merchandise display
Customer Care at Kaufhaus STOLZ Rövershagen GmbH Germany (2015-06 – 2015-09)
Student job / Summer job
- Customer Care
- advising customers
- taking care of the merchandise display
- supporting colleagues in the display of goods, textiles, etc.
Customer Care at Lila Bäcker Zinnowitz Germany (2014-07 – 2014-08)
Student job / Summer job
- customer Care
- baking of bread rolls and breads
- monitoring stock replenishment and bakery cleanliness
- sale of food products
