Mateusz Myszor

Packaged App Development Analyst at Accenture Sp. z o.o. (2022-07 – Present)

I work as Software Developer for a suite of web applications in debt collection services and a client financial reporting application. My main tasks are:

• Maintenance of emerging bugs.
• Developement of new features accordingly to customer's requirements on backend and frontend.
• Introducing changes in database.
• Integration of 3rd party APIs.
• Help in ticket workload estimation using Scrum methodology.
• Consistently met project deadlines by efficiently managing tasks using Agile methodologies and tools such as Jira.

Customer Service Agent at GWD Concept Sp. z o.o. (2025-12 – 2026-02)

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer requests for products, services, and company information.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Provided professional services and support in a dynamic work environment using tools such as Zendesk.

Technical Specialist at ELKOL Sp. z o.o. (2020-10 – 2022-06)

• Developed LIDAR data visualization project using C# programming language.
• Designed mechanical drawings and machine designs using Autodesk software suite (ie. AutoCad, Inventor, Fusion360).
• Developed CAD drawings from hand sketches and site visits.
• Advised executives on IT selection, providing information regarding innovations, processes and considerations.
• Collaborated with team members to complete code projects on-time.

Master degree in Automation and Robotics – Silesian University of Technology (2020-03)

Bachelor degree in Automation and Robotics – Silesian University of Technology (2015-10 – 2019-04)