Beliza Luque Rolòn

Motivated and customer-focused professional with experience in customer service, front desk operations, and administrative support. Committed to contributing to organizational success while continuously developing new skills.

Customer Service Representative (CSR) at MCS (2025-12 – 2026-03)

Provided customer support and administrative assistance

• Provided customer support by handling inquiries, claims, and service requests
• Assisted members with benefits information and issue resolution
• Maintained accurate records and ensured compliance with company policies

Customer Service Representative (CSR) at Michelin (2025-08 – 2025-10)

Provided exceptional customer service

• Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction

Front Desk Clerk / Laundry Attendant at Luquillo Sunrise Beach Inn (2024-11 – 2025-01)

Front desk and laundry operations

Customer Service Representative at LinkActiv (2019-09 – 2020-03)

Customer support and order processing

• Assisted customers with complaints and questions
• Provided information about products and services
• Processed orders and returns
• Answered questions regarding reservations

Receptionist at Oriental Health (2008-06 – 2010-07)

Front desk and administrative support

• Provided customer service and answered incoming calls
• Scheduled appointments
• Handled cash transactions
• Filed documents and provided information

Bachelor's Degree in Business Administration – Universidad Interamericana (2013 – 2017)

High School Diploma – Colegio Santiago Apóstol (2011)