Elvis R Martinez
Business Owner - Network Specialist
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Sobre mí
Business Owner - Network Specialist
Experiencia
WORK EXPERIENCE
Antesala: Coffee, Wine and Beer 2014-2022
Director
● Developed and monitored company’s operation and logistics as well as campaign budgets.
● Monitored beginning-to-end strategies and all-important data to ensure and pleased customer’s interests.
● Exceed sales goals, earning client’s satisfaction and loyalty, creating consistency attendance to the majority of events.
● Coordinated with vendors, exhibitors and stakeholders during event planning
● Managed event set up, tear down and follow-ups
● Established standardized event procedures and train staff into properly executing them
EMTech DBA 2010-2020
Network Specialist | IT Technician
● Analyzed workflow and security requirements and establishing the network.
● Evaluated network performance issues and installing and testing equipment, connections, and firewalls.
● Defined the policies and procedures for the network.
● Monitored and analyzed the network and troubleshooting any problems.
● Fine-tuned the network to enhance the performance for users.
● In charge of implementing, monitoring, and evaluating security protocols.
● Tested, evaluated, and installed network enhancements to regularly update the network.
● Kept accurate documentation and records on the network as a whole.
Triple-S Management 2009-2010
Network Specialist
● Monitored performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
● Analyzed business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
● Assessed vendors and developed test strategies for new hardware and software
● Troubleshoot hardware and software issues related to internal IT
Total e Medical 2008-2009
Customer Service and IT Support
● Providing IT assistance to staff and customers.
● Trained end-users on hardware functionality and software programs.
● Monitored hardware, software, and system performance metrics.
● Updated computer software as well as upgrading hardware and systems.
● Documented processes and performing diagnostic tests.
● Kept track of technological advancements and trends in IT support.
Educación
Inter-American University of PR 2007
Bachelor’s Degree in Computer Science- Cum Laude
