Plant Manager, CI Manager, General Manager
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Top performance servant leader with over 25 years of experience developing result driven processes and top talent people.
TOP-PERFORMING GENERAL OPERATION MANAGER
Manufacturing Manager • Operations Director • Director of Operations • Plant Manager
Process Standardization • Quality Control • Strategic Planning • Process Improvements
Reduced Downtime • Increased Throughput • Decreased Costs • Streamlined Processes
Minimized Labor • Optimized Resource Allocation • Implemented Lean • Enhanced Quality Control
Pro-Tops Inc (Building Materials); Monroe, NC
International Operations General Manager August 2023 - Present
● Implemented Lean Manufacturing in all 4 plants (Cabinet Division, Stone Division, Culture Marble Division and Brazil Division) Reducing their lead time, lowering labor from 38% to 23%, and reducing their total remakes from 4.6% to 0.5%. This was a total of 4.5 million in saving cost and a close to a six-sigma level. Very hard to accomplish in a stone countertop industry.
● Eliminated all Osha safety concerns and violations.
● Introduced TWI to the leadership team to deliver effective training.
● Implemented step by steps standard work.
● Implemented Visual Management to the shop floor and office personnel.
● Implemented score card (EOS) for the CEO and COO of the company.
● Reduced Inventory and materials issues saving the company over 250k a year.
● Implemented All KPI’s in the organization.
● Lower Overhead cost by Restructuring the whole organization and direct reports.
● Developed Vision, Mission and Core Values.
● Help with the implementation of 10X (Cardone)
E.T.A Lean Manufacturing Contracting; Indian Trail, NC March 2023 – August 2023
SR. Vice President/Integrator
● Deliver VSM (Current State and Future State) for different Client Projects.
● Deliver 5’s training and implementation for different Clients.
● Help with CAPA’S, Developed TQM, Root Cause analysis, and delivery training for different Clients.
● Create Standard work, lead standard work, audits and training for Different Clients.
● Help reduce waste, improve output by 30% (guarantee) and reduce real estate for Different Clients.
● Lead Sales for current and future clients.
● Deliver training for effective Gemba walks.
● Create and deliver Effective Visual Boards, train to effective use of Visual Boards and how to address Action Items.
2 Hounds Design (Textile); Indian Trail, NC February 2017 – March 2023
● Drove nearly a 90 % reduction in downtime by developing TPM on all equipment.
● Achieved a 65% reduction in shop floor labor through Kaizen events, creating a new and simple process by using creativity vs. capital.
● Propelled a 60% growth company by working with the President on strategies to increase sales, providing training to the sales team, and focusing on marketing strategy.
● Championed a 51% increase in output, reducing lead time from 3 weeks to 3 days.
● Secured a 37% decrease in material cost by developing vendor relationships, improving yields, and buying directly from the manufacturer.
● Supervised 6 direct reports, including the Production Manager, the HR/Safety Manager, the Customer Service Manager, and the Maintenance Supervisor.
● Supported weekly level 10 meetings, quarterly meetings, and annual meetings, keeping the team on track with the company's objectives.
● Implemented EOS in the company, defined core values, core focus, 1-, 3- and 5-year targets, set up quarterly rocks, and led level 10 meetings.
● Decreased lead times by designing and implementing a new machine.
● Teamed up with vendors to reduce lead times by writing material specifications.
● Oversaw P&L and capitalized on opportunities for improvement.
● Monitored sales trends and adjusted labor and inventory accordingly.
● Facilitated all the lean activities and Kaizen events in the plant.
● Mastered the intricacies of the process flow within each department.
● Assessed and trained personnel for promotion to cross-functional operations.
● Developed and implemented data-based solutions promptly.
● Changed the culture of the plant by gaining trust and continuous training in Lean manufacturing.
● Developed a TQM system to track opportunities and develop the team to identify the root cause and eliminate bottlenecks and issues.
● Reported directly to the CEO/ President, filling in for executive decisions during absences.
● Reconstructed the Human Resources department by developing new policies, and a new onboarding system and assisted with selecting the correct payroll company.
● Improved to a six-sigma level on rejects and a company having only .03%
Decore-Ative Specialties (Building Materials); Monroe, NC June 2003 - Feb 2017
● Drove a 90% reduction in customer complaints and rejects, and shortened lead times from 6 days to 1 day through continuous improvements and Kaizen events.
● Netted a 58% reduction in packaging damage.
● Secured a 15% increase in efficiency by taking on new responsibilities.
● Increased wood yields by 10% by creating the use of scrap material into useful material, achieving the #1 ranking among all plants.
● Achieved 0.16% rejections, the best in the company.
● Oversaw the daily planning and direction with 6 direct reports that included 2 Area Managers, 3 production supervisors, and 1 CI coordinator while reporting directly to the general manager.
● Supervised 3 lines and achieved 1,900 working days accident-free.
● Presided over a building with 6 different products which 2 were new products in the company accomplishing great results and customer satisfaction with 0 defects.
● Reduced lead times on the thermofoil doors department by reducing waste and improving the flow from the routers to the press.
● Monitored sales trends and adjusted labor accordingly.
● Ensured that all Lean manufacturing processes, principles, maintenance, quality, and safety standards were adhered to.
● Facilitated daily meetings related to new product development, and inventory.
● Monitored and analyzed monthly P&L reports, and scheduled events to improve the bottom line.
● Developed SPC charts as part of total quality management efforts.
● Secured new business by developing new RTF cabinets.
● Improved quality to a six-sigma level, having only 0.02% rejects.
Prior Experiences: Cooper Vision, Inc., Operator, Quality Assistant
Pontifical Catholic University, Ponce, PR
2 Years of my bachelor’s degree, Criminology
Inter American University, Ponce, PR
3 Years of my bachelor’s degree, Operation Management
TECHNOLOGIES, LANGUAGES, & PROFESSIONAL DEVELOPMENT
Technologies: Microsoft Office, MRP, ERP, Windows
Languages: Spanish, Italian, English
Professional Development: Lean Six Sigma Certification
Proven leader by proactive serving others and developing to become better every single day. Continuous improvements is not only the process but as an individual too.
