General Manager at Bertucci's Pronto (2025-01 – 2026-01)
As General manager of the restaurant, I make sure restaurant is organized; prep food, clean, dough, schedule, and all the spectation of the restaurant.
Assistant Manager at Bertuccis Pronto (2024-01 – 2025-01)
Line Cook at Bertucci's Italian Restaurant (2023-07 – 2024-01)
- Prepared food to precise chef specifications, set up menu stations, and assisted executive and sous chefs in daily tasks
- Ensured efficient kitchen operations by stocking and organizing stations, executing cooking tasks, and maintaining cleanliness
- Collaborated with the team to deliver high-quality menu items, adhering to safety standards and regulations
- Contributed significantly to achieving customer satisfaction and acquisition goals
Store / clerk at Guayabal Liquor Store (2020-12 – 2023-06)
- Led the procurement and inventory management of a diverse range of alcoholic beverages
- Implemented effective merchandising strategies and maintained optimal stock levels
- Oversaw staff, ensuring exceptional customer service and compliance with regulations
- Contributed to increased sales and customer satisfaction
Social Media Specialist at Service Caster (2019-04 – 2020-11)
- Executed comprehensive social media strategies to enhance brand visibility and engagement for Service Caster
- Created and curated compelling content across platforms, including Facebook, Twitter, and Instagram
- Monitored trends, analyzed metrics, and adjusted campaigns to optimize performance
- Developed and maintained a consistent brand voice, fostering positive online interactions
- Collaborated with cross-functional teams to align social media efforts with marketing goals, resulting in increased online presence and customer interaction
Assembler at Service Caster (2017-08 – 2019-04)
- Proficiently assembled high-quality caster products in accordance with strict specifications and quality standards at Service Caster
- Demonstrated precision in interpreting blueprints and technical drawings to ensure accurate product assembly
- Collaborated with team members to streamline assembly processes, contributing to increased efficiency
- Conducted quality checks to guarantee product integrity and adherence to standards
- Maintained a clean and organized work area, adhering to safety protocols and deadlines
- Played a key role in meeting production goals and delivering top-notch products to customers
Picker Specialist at C&S Wholesale (2016-06 – 2017-07)
- Efficiently selected and picked orders from warehouse shelves using RF scanning technology at C&S Wholesale
- Demonstrated a keen attention to detail in verifying product codes and quantities to ensure accuracy in fulfillment
- Collaborated with team members to meet daily picking targets while maintaining a focus on safety and quality
- Operated equipment such as pallet jacks and forklifts in a responsible manner
- Contributed to the overall effectiveness of the distribution process through reliable and precise order picking
Assembler at Ashley Furniture (2014-09 – 2016-06)
- Meticulously assembled furniture pieces according to detailed specifications and blueprints at Ashley Furniture
- Exhibited expertise in interpreting technical diagrams and ensuring precision in the assembly process
- Collaborated with team members to enhance workflow efficiency and meet production targets
- Conducted quality checks to uphold the company's standards, contributing to the delivery of top-notch products to customers
- Maintained a clean and organized workspace while adhering to safety protocols
- Played a vital role in achieving production goals and ensuring the high-quality craftsmanship of Ashley Furniture products
Supervisor at Nati's Restaurant (2012-04 – 2014-08)
- Led daily operations in a dynamic hospitality environment, overseeing restaurant and bar activities
- Managed and motivated staff, ensuring exceptional customer service and efficient workflow
- Implemented effective communication between kitchen and front-of-house teams to maintain seamless service
- Monitored inventory levels, facilitated ordering, and optimized stock rotation to minimize waste
- Enforced compliance with health and safety regulations, contributing to a safe and welcoming environment
- Played a key role in maintaining high standards of service, enhancing customer satisfaction, and meeting business objectives
Grocery Clerk at Market Basket (2006-06 – 2012-03)
- Managed inventory levels, coordinated product stocking, and ensured the presentation of a well-organized and visually appealing grocery section
- Provided exemplary customer service, addressing inquiries, and resolving issues promptly
- Collaborated with management to implement efficient workflow processes, contributing to the overall success of the grocery department
- Demonstrated strong leadership skills while fostering a positive and productive team environment
