Luis Edriel

Proactive and detail-oriented professional with a comprehensive skill set developed through various roles, showcasing expertise in overseeing operations and optimizing processes. I bring a unique blend of hands-on experience and knowledge. My adaptability and versatility, demonstrated in successfully managing department operations, align seamlessly with the challenges and responsibilities of a strong supervisor.

General Manager at Bertucci's Pronto (2025-01 – 2026-01)

As General manager of the restaurant, I make sure restaurant is organized; prep food, clean, dough, schedule, and all the spectation of the restaurant.

Assistant Manager at Bertuccis Pronto (2024-01 – 2025-01)

Line Cook at Bertucci's Italian Restaurant (2023-07 – 2024-01)

• Prepared food to precise chef specifications, set up menu stations, and assisted executive and sous chefs in daily tasks
• Ensured efficient kitchen operations by stocking and organizing stations, executing cooking tasks, and maintaining cleanliness
• Collaborated with the team to deliver high-quality menu items, adhering to safety standards and regulations
• Contributed significantly to achieving customer satisfaction and acquisition goals

Store / clerk at Guayabal Liquor Store (2020-12 – 2023-06)

• Led the procurement and inventory management of a diverse range of alcoholic beverages
• Implemented effective merchandising strategies and maintained optimal stock levels
• Oversaw staff, ensuring exceptional customer service and compliance with regulations
• Contributed to increased sales and customer satisfaction

Social Media Specialist at Service Caster (2019-04 – 2020-11)

• Executed comprehensive social media strategies to enhance brand visibility and engagement for Service Caster
• Created and curated compelling content across platforms, including Facebook, Twitter, and Instagram
• Monitored trends, analyzed metrics, and adjusted campaigns to optimize performance
• Developed and maintained a consistent brand voice, fostering positive online interactions
• Collaborated with cross-functional teams to align social media efforts with marketing goals, resulting in increased online presence and customer interaction

Assembler at Service Caster (2017-08 – 2019-04)

• Proficiently assembled high-quality caster products in accordance with strict specifications and quality standards at Service Caster
• Demonstrated precision in interpreting blueprints and technical drawings to ensure accurate product assembly
• Collaborated with team members to streamline assembly processes, contributing to increased efficiency
• Conducted quality checks to guarantee product integrity and adherence to standards
• Maintained a clean and organized work area, adhering to safety protocols and deadlines
• Played a key role in meeting production goals and delivering top-notch products to customers

Picker Specialist at C&S Wholesale (2016-06 – 2017-07)

• Efficiently selected and picked orders from warehouse shelves using RF scanning technology at C&S Wholesale
• Demonstrated a keen attention to detail in verifying product codes and quantities to ensure accuracy in fulfillment
• Collaborated with team members to meet daily picking targets while maintaining a focus on safety and quality
• Operated equipment such as pallet jacks and forklifts in a responsible manner
• Contributed to the overall effectiveness of the distribution process through reliable and precise order picking

Assembler at Ashley Furniture (2014-09 – 2016-06)

• Meticulously assembled furniture pieces according to detailed specifications and blueprints at Ashley Furniture
• Exhibited expertise in interpreting technical diagrams and ensuring precision in the assembly process
• Collaborated with team members to enhance workflow efficiency and meet production targets
• Conducted quality checks to uphold the company's standards, contributing to the delivery of top-notch products to customers
• Maintained a clean and organized workspace while adhering to safety protocols
• Played a vital role in achieving production goals and ensuring the high-quality craftsmanship of Ashley Furniture products

Supervisor at Nati's Restaurant (2012-04 – 2014-08)

• Led daily operations in a dynamic hospitality environment, overseeing restaurant and bar activities
• Managed and motivated staff, ensuring exceptional customer service and efficient workflow
• Implemented effective communication between kitchen and front-of-house teams to maintain seamless service
• Monitored inventory levels, facilitated ordering, and optimized stock rotation to minimize waste
• Enforced compliance with health and safety regulations, contributing to a safe and welcoming environment
• Played a key role in maintaining high standards of service, enhancing customer satisfaction, and meeting business objectives

Grocery Clerk at Market Basket (2006-06 – 2012-03)

• Managed inventory levels, coordinated product stocking, and ensured the presentation of a well-organized and visually appealing grocery section
• Provided exemplary customer service, addressing inquiries, and resolving issues promptly
• Collaborated with management to implement efficient workflow processes, contributing to the overall success of the grocery department
• Demonstrated strong leadership skills while fostering a positive and productive team environment

Refrigeration (2013-01)

High School Diploma – Lawrence High School (2009-01)