Lisandra Fernandez Rivera

Certified Clinical Medical Assistant with over 10 years of healthcare experience in primary care, dermatology, and hospital settings. Experienced in patient assessment, vital signs, EKGs, phlebotomy, medication administration, medical documentation, and physician support. Strong leadership, communication, and organizational skills with a commitment to delivering compassionate, high-quality patient care. Bilingual in English and Spanish.

Clinical Certified Medical Assistant - UMass Memorial Health - Leominster, MA

(2025-06 - 2026-03)

• Obtained vital signs and patient medical histories.
• Performed EKGs and assisted providers during examinations and procedures.
• Maintained accurate electronic medical records.
• Reviewed laboratory results and communicated abnormal findings.
• Supported quality patient care and clinical workflow.

Certified Medical Assistant - APDerm Management - Leominster, MA

(2025-02 - 2025-06)

• Prepared patients and exam rooms for visits and procedures.
• Documented medical histories and chief complaints.
• Assisted with dermatology and cosmetic procedures.
• Served as a medical scribe using EMR.
• Educated patients on treatment plans and post-procedure care.

Lead Clinical Certified Medical Assistant - Community Health Connections - Gardner, MA

(2022-03 - 2024-09)

• Supervised daily clinical operations and medical assistant staff.
• Collected patient histories and vital signs.
• Administered injections and performed diagnostic testing.
• Managed scheduling, inventory, and medical supplies.
• Coordinated Durable Medical Equipment (DME).
• Assisted with staff training and workflow improvements.

Account Manager - SEI Aaron's Inc. - Fitchburg, MA

(2015-05 - 2022-03)

• Managed customer accounts and daily financial transactions.
• Supervised a team of six employees.
• Trained new staff and supported daily operations.
• Maintained customer relationships and collections.

Clinical Medical Assisting / Nursing Studies - Salter College West Boylston, MA

High School Diploma - Josefina Leon Zayas High School Jayuya, Puerto Rico