Lyann Irizarry

I have more than 20 years-of experience in sales, marketing and health industry. This is a great value when in-marketing we are addressing our Buyer's Persona starting in the-awareness stage, working SMART and helping the customer on this journey. The key is to be a good listener and to know your customer.

Also I have been successful in delivering sustainable revenue and-profit gains in competitive markets. Well-versed in leading staff and mentoring with experience instilling motivation and promoting teamwork.

SALES EXECUTIVE at MMM MEDICARE ADVANTGE (2008-01 – 2012-12)

• Drive Medicare Advantage plan membership. Responsibilities include organizing community seminars, generating leads, managing, closing sales while strictly adhering to CMS compliance regulations.

CORPORATE ACCOUNT EXECUTIVE at CLARO (2012-01 – 2015-12)

• Managing business-to-business (B2B) relationships, selling telecommunications solutions, and driving revenue. Identify, qualify and pursue new business opportunities.
• Manage the entire sales process from initial outreach, needs analysis to pitching solutions and closing deals. Serve as a trusted advisor to key decision-makers, maintaining regular touch points to ensure long-term retention and satisfaction.

CORPORATE ACCOUNT EXECUTIVE at COMCAST (2015-01 – 2017-12)

• Track sales metrics, forecast future sales and maintain and accurate records in Customer Relationship Management (CRM) software(eg., Salesforce)

FINANCE AND LEASING MANAGER at AL HENDRICKSON TOYOTA (2017-01 – 2019-12)

• Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties, complete explanation of manufacturer and dealership service procedures and policies.
• Give training to new hires and help them as a guidance.

BUSINESS ACCOUNT EXECUTIVE at DEX IMAGING (2020-01 – 2021-12)

• Develop strong relationships with customers connecting with key business executives. Answer client queries and identify new business opportunities among existing customers.,collect market data to present a proper solution to the customer. Sales of printers and copiers.

Business Account Executive at ATLANTIC BROADBAND (2020-01 – 2021-12)

• Develop marketing strategies to sell products to existing customers and new ones. Search or new customers via phone, door knocking, referrals. Optimize information obtained to full customers needs.

PLAN BUILD REPRESENTATIVE at HUMANA (2021-01 – 2021-12)

• Data entry, CSG, health edge, Cwas. Analyze and maintain required changes for existing health plans driven by market product design, legislative and regulatory needs. Determine required system changes to support new products, services, or efficiencies through design, test, and implementation stages. Daily review of claim pending reports to correct Computer Science Cooperation/CarePlus Health Plans' Internal (CSC) system issues.

Claims Representative 3 at HUMANA (2023-01 – 2026-12)

• Make complex claim decisions by leveraging deep knowledge of policies, procedures, and regulations. This role involves advanced administrative tasks such as interpreting providerdata and applying CPT/ICD codes. Strong system skills (Microsoft Office, claims systems like CAS/MTV) are essential, along with discretion and often bilingual ability (English/Spanish). You'll work under limited supervision in a detail-oriented, high-volume environment, often remotely.
• Additionally, you'll train new team members and assist.

Master in Science – Universidad del Sagrado Corazon

BA Marketing in Marketing – Universidad del Sagrado Corazon

Bachelor's Degree in Business Administration – University of New York (2018-01 – 2015-12)