Alexandre Vila Pouca

Engineering and Operations Executive with more than 20 years of experience leading hardware engineering, product development, industrialization, manufacturing operations and customer service within highly regulated industrial environments. Proven track record delivering industrial hardware products through concept development, prototyping, validation, certification, production transfer and lifecycle management. Extensive experience leading multidisciplinary engineering teams responsible for industrial electronic equipment, power systems automation, manufacturing operations and product deployment.

Experienced in engineering leadership, operational excellence, product industrialization, supply chain coordination, reliability improvement, certification and business transformation. Strong background in team development, P&L management, customer success and continuous improvement. MBA-qualified Mechanical Engineer with international leadership experience across engineering, manufacturing and operations.

After-Sales Global Manager at AUTO RIBEIRO (2024 – Present)

• Full accountability for after-sales operational performance and profitability.
• Increased EBITDA from 8% to 18%.
• Led restructuring of after-sales organization, processes and performance management systems.
• Coordinated customer service centers across Portugal and France.
• Implemented KPI-driven performance monitoring and continuous improvement initiatives.

Technical Director / Head of Engineering at AUTO RIBEIRO (2021 – 2024)

• Led multidisciplinary engineering teams.
• Structured and developed the Engineering Department and associated processes.
• Achieved 2 European Whole Vehicle Type Approvals.
• Led certification of 2 medical devices.
• Managed development, homologation and certification projects.

Technical Lead | Head of Mechanical Product Engineering at EFACEC GROUP – Power Systems Automation Business Unit (2018 – 2021)

• Led a team of 6 engineers and specialized engineering partners responsible for development and industrialization of Intelligent Electronic Devices (IEDs).
• Technical leadership of TPU420, TPU500, BCU500, MCU500, UC500, microURR and microMMC product families.
• Managed product development from concept and prototyping through validation, industrialization and production readiness.
• Coordinated multidisciplinary teams across mechanical engineering, hardware, firmware, manufacturing and quality.
• Supported compliance with IEC 61850 and utility industry standards.
• Product families deployed across utility networks in Europe, North Africa and South America, with more than 1,000 systems installed and annual production volumes reaching 300+ units.
• Collaborated with suppliers and manufacturing partners to support product industrialization, production readiness and lifecycle management.

Senior Mechanical Product Engineer at EFACEC GROUP – Power Systems Automation Business Unit (2009 – 2018)

• Responsible for concept, design, prototyping and industrialization of Intelligent Electronic Devices (IEDs).
• Developed industrial-grade electronic products for protection, automation and control of electrical networks.
• Supported manufacturing transfer, validation and lifecycle management.
• Collaborated closely with electronics, firmware and manufacturing teams.

Production/Manufacturing Engineer at EFACEC GROUP – Power Systems Automation Business Unit (2001 – 2009)

• Manufacturing planning and contracting budgeting and negotiation
• Industrialization of industrial electronic products

Mechanical Product Engineer at EFACEC GROUP – Power Systems Automation Business Unit (1999 – 2001)

• Mechanical design and industrialization of industrial electronic products.

Production Team Manager at J.S. GONÇALVES COMPONENTES (1996 – 1999)

• Managed SMT and SMD electronic assembly production lines.

Electronics Technician at J.S. GONÇALVES COMPONENTES (1994 – 1996)

• Electronics and electrical technician supporting production and testing activities.

MBA – ISAG European Business School (2023 – 2024)

Mechanical Engineering Degree in Specialization in Production Management – ISEP

Electronics Technician in EQF Level 5